Responsible for the overall functionality, customer experience levels and presentation of the Copy/Print Center.  Other responsibilities include the training and development of CPD associates.  Manage CPD operations and is responsible for managing/executing initiatives to attain sales and profitability objectives for the CPD. Manage vendor relationships pertaining to supplies and outsourced product assortment.  Responsible for supporting marketing strategies for extern...]]> Thu, 04 Apr 2013 16:00:00 GMT 3496763-Annapolis-Department-Manager

The Customer Service Specialist (CSS) is responsible for providing an exceptional in-store customer service experience through proactively engaging with and working to make the customer satisfied in every interaction.


Utilizing Office Depot's proven sales principles, the CSS must interact with every customer in their zone, and adjacent zones, as needed, to drive incremental sales opportunities and ensure every customer's shopping needs are met.
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The Copy Print Depot (CPD) Specialist is responsible for providing an exceptional in-store and on the phone customer service experience for customers requiring CPD services.


Utilizing Office Depot's proven sales principles, the CPD Specialist must proactively engage with every customer to drive the sale of CPD total solutions and properly assess customer needs to ensure the customer is satisfied in every interaction. They also work to develop the CPD ...]]> Thu, 13 Dec 2012 14:00:00 GMT 3073828-Annapolis-Retail