About Us
Company Facts
Celebrating 25 years as a leading global provider of office supplies and services, Office Depot provides business solutions to millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot provides supplies and services to its customers through 1,678 worldwide retail stores, a dedicated sales force, top-rated catalogs and global e-commerce operations. Office Depot has annual sales of approximately $11.5 billion, and employs about 39,000 associates around the world. The Company provides more office supplies and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 61 countries.
Supporting the business world is a challenging job. True solutions require much more than pushing a button – which is why at Office Depot, we depend on each other. With a job here, you’ll experience a fast-paced culture of accountability and professionalism enriched with opportunities, respect, and a bit of fun. We’re a company that genuinely cares about our people’s success, which is why you’ll find all the tools to support your potential in a career at Office Depot. Learn more about a job with Office Depot today!
apply
Customer Service Specialist III
Job Location: Rosemead, CA
Responsibilities:
The Customer Sales Specialist III (CSS III) is responsible for providing an exceptional in-store customer service experience through proactively engaging with and working to make the customer satisfied in every interaction.
Utilizing Office Depot's proven sales principles, the CSS III must interact with every customer in their specialized zone, and adjacent zones, as needed, to drive incremental sales opportunities and ensure every customer's shopping needs are met.
The Customer Sales Specialist III fully understands all products and solutions within each department, that include Technology, CPD, and Furniture.
The CSS III is responsible for completing an Individual Development Plan (IDP) while in this position in order to prepare for possible movement to the next level in the career path.
Additionally, the CSS III will be responsible for assisting with merchandise-related activities such as planogram, merchandise, and price changes as directed by the Sales leader.
Qualifications:
High School diploma or equivalent education plus a minimum of three (3) years related experience preferred.
Other Information:
• 3+ years of previous sales/customer service experience required
• Must possess ability to work with computers to process information/merchandise through POS register system.
• Must be able to read, count and write to accurately complete documentation, utilize training tools and serve customers at check-out.
• Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. Must possess an interest in continually developing personal selling skills and product knowledge.
• Must like to interact with people.
• Ability to work a flexible work schedule as business dictates.
Pay, Benefits and Work Schedule:
Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity:
Office Depot is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran’s status, disability, sexual orientation or any other characteristic protected by law.
Job ID: 1092794
apply