Representative Customer Service
Job Location: Hollywood, FL
To provide critical interface between all aspects of the operation; internal and external customers. Respond to status requests on pending customer orders. Primary focus is to recover on customer orders that contain defects, and to work with Distribution Center management teams to reduce future potential defects by identifying root causes and improving processes.
High school diploma or equivalent experience plus a minimum of 6 months experience in related field.
-Excellent administrative and follow-thru skills. Ability to work through complicated customer service problem solving situations.
-Familiar with customer resolution techniques
-Conscientious and good personal time management skills
-Familiar with Microsoft Office Suite and able to navigate within mainframe applications
-Familiar with Office PC's and related software
-Basic analytical problem solving abilities
Pay, Benefits and Work Schedule:
Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity:
Office Depot is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran’s status, disability, sexual orientation or any other characteristic protected by law.
Job ID: 1089732