About Us
Company Facts
Celebrating 25 years as a leading global provider of office supplies and services, Office Depot provides business solutions to millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot provides supplies and services to its customers through 1,678 worldwide retail stores, a dedicated sales force, top-rated catalogs and global e-commerce operations. Office Depot has annual sales of approximately $11.5 billion, and employs about 39,000 associates around the world. The Company provides more office supplies and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 61 countries.
Supporting the business world is a challenging job. True solutions require much more than pushing a button – which is why at Office Depot, we depend on each other. With a job here, you’ll experience a fast-paced culture of accountability and professionalism enriched with opportunities, respect, and a bit of fun. We’re a company that genuinely cares about our people’s success, which is why you’ll find all the tools to support your potential in a career at Office Depot. Learn more about a job with Office Depot today!
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Representative Customer Service
Job Location: Hollywood, FL
Responsibilities:
To provide critical interface between all aspects of the operation; internal and external customers. Respond to status requests on pending customer orders. Primary focus is to recover on customer orders that contain defects, and to work with Distribution Center management teams to reduce future potential defects by identifying root causes and improving processes.
Qualifications:
High school diploma or equivalent experience plus a minimum of 6 months experience in related field.
Other Information:
-Excellent administrative and follow-thru skills. Ability to work through complicated customer service problem solving situations.
-Familiar with customer resolution techniques
-Conscientious and good personal time management skills
-Familiar with Microsoft Office Suite and able to navigate within mainframe applications
-Familiar with Office PC's and related software
-Basic analytical problem solving abilities
Pay, Benefits and Work Schedule:
Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity:
Office Depot is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran’s status, disability, sexual orientation or any other characteristic protected by law.
Job ID: 1089732
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