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Overview

As a Lead Technical Program Manager (TPM), you will be responsible for the successful delivery of end-to-end technology solutions that achieve program objectives and delight our customers.

 

This role requires strong product, technical, analytical, program management, communication, and interpersonal skills. You will be working with a cross-functional team of product managers, UX designers, and engineering teams and frequently communicate with key stakeholders and Office Depot leadership. 

 

To be successful in this role, you will need to define program objectives and roadmaps, breakdown programs into projects, work with product managers and UX designers to define the requirements and customer experience, partner with engineering leads to create a system design to meet functional and non-functional requirements, and break up projects into Epics and stories across multiple teams following Agile practices. During project execution, you will be responsible for resolving issues, managing risks, and providing regular updates on overall status. 

 

 

Primary Responsibilities:

 

1. Management of a program space, including defining program goals and objectives, breaking down the program into executable projects, and building a multi-year program roadmap.

2. Defines and builds the end-to-end technology solution; leads cross functional teams on requirements, system designs, user experience designs, implementations, testing, and feature launches following an Agile development process. 

3. Ensures projects run efficiently by proactively, identifying and mitigating risks, managing and resolving issues, and removing barriers slowing teams down. 

4. Manages and communicates status to stakeholders, including Office Depot’s executive leadership.

5. Partners with leadership to define and execute multi-year roadmaps.

 

 

Education & Experience

 

Level of Formal Education: Bachelors degree or equivalent experience

Area of Study: Bachelor’s degree in Engineering, Computer Science or related technical field, or the equivalent in work experience.

Years of Experience: Minimum 5-7 years of experience in related field

Type of Experience:

A minimum of 5-7 years of experience leading cross functional projects. 

A minimum of 5-7 years of experience in the following areas:

o Software development lifecycle and system design

o Translating functional and non-functional requirements to system requirements

o Agile methodology

Special Certifications: (CPA, Etc.)

Language Skills:

Technical Competencies:

Program Management

Project Management

System Design

Technical Design

Analytical thinking

Risk & issue management

Roadmap planning

Skills and Ability:

Analytical Skills: demands superior analytical skills; must be able to break down complex and ambiguous problems, collect and analyze data, apply critical thinking, come up with options, refine solutions, and make decisions. 

Communication Skills: this position regularly makes presentations to stakeholders and leadership and requires excellent verbal and written communication skills. Must be able to summarize, articulate, present, and defend information to the stakeholders in a way they can relate to and easily understand.

Program Management: ability to define and manage program objectives, break down large, complex programs into clearly defined projects, and sequence projects into a multi-year roadmap that achieves program objectives. 

Project Management: ability to perform high level estimation, break down projects into Epics and User Stories across multiple engineering teams, work with teams to deliver incrementally following Agile practices, manage dependencies, identify and mitigate risks and issues, and provide updates on status.

Technical Skills: ability to do technical software design across multiple developments teams and organizations. Must be able to negotiate and solve technical issues spanning multiple engineering teams and disciplines. 

Interpersonal/People Skills: the ability to build trust with cross-functional team members, facilitate collaboration, and build relationships are necessary to be successful in this role. You should not be troubled by disagreements and be able to apply different strategies to work through them. 

Leadership Qualities: Ability to continuously drive results, display a high level of confidence not just in self but in other people as well, inspire and motivate team performance.  Demonstrate an ability to navigate complex situations and tasks with calmness and composure, setting an example for others. Ability to identify, attract, and develop team talent.

Information Systems: (People Soft, etc.)

Personal Attributes:

Other/Preferred:

 

 
 

Pay, Benefits & Work Schedule

Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

 

How To Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

 

Equal Employment Opportunity

Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    As a Lead Technical Program Manager (TPM), you will be responsible for the successful delivery of end-to-end technology solutions that achieve program objectives and delight our customers.

     

    This role requires strong product, technical, analytical, program management, communication, and interpersonal skills. You will be working with a cross-functional team of product managers, UX designers, and engineering teams and frequently communicate with key stakeholders and Office Depot leadership. 

     

    To be successful in this role, you will need to define program objectives and roadmaps, breakdown programs into projects, work with product managers and UX designers to define the requirements and customer experience, partner with engineering leads to create a system design to meet functional and non-functional requirements, and break up projects into Epics and stories across multiple teams following Agile practices. During project execution, you will be responsible for resolving issues, managing risks, and providing regular updates on overall status. 

     

     

    Primary Responsibilities:

     

    1. Management of a program space, including defining program goals and objectives, breaking down the program into executable projects, and building a multi-year program roadmap.

    2. Defines and builds the end-to-end technology solution; leads cross functional teams on requirements, system designs, user experience designs, implementations, testing, and feature launches following an Agile development process. 

    3. Ensures projects run efficiently by proactively, identifying and mitigating risks, managing and resolving issues, and removing barriers slowing teams down. 

    4. Manages and communicates status to stakeholders, including Office Depot’s executive leadership.

    5. Partners with leadership to define and execute multi-year roadmaps.

     

     

    Education & Experience

     

    Level of Formal Education: Bachelors degree or equivalent experience

    Area of Study: Bachelor’s degree in Engineering, Computer Science or related technical field, or the equivalent in work experience.

    Years of Experience: Minimum 5-7 years of experience in related field

    Type of Experience:

    A minimum of 5-7 years of experience leading cross functional projects. 

    A minimum of 5-7 years of experience in the following areas:

    o Software development lifecycle and system design

    o Translating functional and non-functional requirements to system requirements

    o Agile methodology

    Special Certifications: (CPA, Etc.)

    Language Skills:

    Technical Competencies:

    Program Management

    Project Management

    System Design

    Technical Design

    Analytical thinking

    Risk & issue management

    Roadmap planning

    Skills and Ability:

    Analytical Skills: demands superior analytical skills; must be able to break down complex and ambiguous problems, collect and analyze data, apply critical thinking, come up with options, refine solutions, and make decisions. 

    Communication Skills: this position regularly makes presentations to stakeholders and leadership and requires excellent verbal and written communication skills. Must be able to summarize, articulate, present, and defend information to the stakeholders in a way they can relate to and easily understand.

    Program Management: ability to define and manage program objectives, break down large, complex programs into clearly defined projects, and sequence projects into a multi-year roadmap that achieves program objectives. 

    Project Management: ability to perform high level estimation, break down projects into Epics and User Stories across multiple engineering teams, work with teams to deliver incrementally following Agile practices, manage dependencies, identify and mitigate risks and issues, and provide updates on status.

    Technical Skills: ability to do technical software design across multiple developments teams and organizations. Must be able to negotiate and solve technical issues spanning multiple engineering teams and disciplines. 

    Interpersonal/People Skills: the ability to build trust with cross-functional team members, facilitate collaboration, and build relationships are necessary to be successful in this role. You should not be troubled by disagreements and be able to apply different strategies to work through them. 

    Leadership Qualities: Ability to continuously drive results, display a high level of confidence not just in self but in other people as well, inspire and motivate team performance.  Demonstrate an ability to navigate complex situations and tasks with calmness and composure, setting an example for others. Ability to identify, attract, and develop team talent.

    Information Systems: (People Soft, etc.)

    Personal Attributes:

    Other/Preferred:

     

     
     

    Pay, Benefits & Work Schedule

    Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

     

    How To Apply

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

     

    Equal Employment Opportunity

    Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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Career Progression

  • 2012
    SALES/SOLUTIONS ADVISOR
  • 2014
    GENERAL MANAGER
  • 2018
    STORE PROJECTS MANAGER
  • 2020
    SR. PRODUCT DIRECTOR

Associate Spotlight

Phillip R
 

Phillip Rumpf

Retail District Sales Manager

Meet Phillip Rumpf, our Retail District Sales Manager in the Salt Lake City UT market. Phillip has been with Office Depot for 5 years now, and in that time, he has quickly advanced through our stores organization as a Customer Service Manager, Assistant Store Manager, Store Manager and now as District Sales Manager.

The path to his current position has been challenging and rewarding and his leadership took the opportunity to develop him and encourage his ambitions along the way. As a Store Manager, Phillip was identified as a high potential leader and was selected for our “Blue Angels” program for leadership development which led to his current DSM role.

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