Tax Exemption Specialist primary responsibility is the review and validation of customer sales tax exemption documentation for accuracy and completeness.; ;The specialist is responsible for all direct and indirect communication (email, mail, fax and/or phone) with our internal and external customers in resolving exemption question, refund processing, tax credit approval or tax rate issues. Tax exempt sales are approx. 30% of the revenue of the companies and the exemption issue which has a direct impact on our $ 27.7 million S&U Tax audit reserve (annual P&L impact of $8 million). The specialist creates and/or edits customer tax exempt status for both banners in different systems and across all channels of the business.; In addition to their customer service duties, the Exemption Specialist will also assist management in testing, training and escalation of issues on contract accounts.
High school or equivalent and 1-3 years of experience.
Computer skills, MS Word, Excel, Decision making and judgment skill, customer service skills.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Fair Chance OrdinanceWe will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.
"I began my career as an intern in Property Accounting at Office Depot 12 years ago. Office Depot helped me leverage my academic background in Finance, leading me to tenures in General Accounting, Accounts Receivable, Financial Planning & Analysis. I was able to then pivot my career to the IT PMO, and more recently the EPMO. As a Lead Functional Analyst, I work to improve the financial visibility of projects to Project Managers and Leaders across the enterprise as well as to enable better decision making. I look forward to growing with Office Depot and contributing to a winning environment!"
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