CSS II

  • Professional/Contract Sales
  • Consolidated Material Service Center C Street, Camp Pendleton, CA
  • November 16, 2020
  • 32446

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Responsibilities

The Customer Service Specialist II (CSS) supports the marine base store\u2019s customer service, sales and profit objectives by assessing customer needs, providing customers with appropriate information about products and services and assisting customers in selecting the best solution. Assists with maintaining store merchandise, planograms, signing and displays as outlined in the company\u2019s policies and guidelines. Ensures that each customer has a positive store experience by providing a customer friendly environment through product knowledge and responding quickly to resolve potential gaps in customer service levels.

Qualifications

High school diploma or equivalent education with no specific training or experience necessary.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records.

Other Information

Must possess good listening and communication skills. Additionally, must possess good interpersonal skills necessary to support outstanding customer service. Must have the desire to have direct contact with people and be able to lift a minimum of 50 lbs.

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & ‘Buddy’
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity.  We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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Career Progression

2012

SALES/SOLUTIONS ADVISOR

2014

GENERAL MANAGER

2018

STORE PROJECTS MANAGER

2020

SR. PRODUCT DIRECTOR

a retail associate wearing a red Office Depot/Office max polo shirt

Career Progression

2010

ISO REP, TECH

2012

COPY/PRINT DEPARTMENT MANAGER

2014

DISTRICT SALES MANAGER

2020

DIRECTOR, EMERGING GROWTH

A smiling sales woman

Career Progression

2014

MERCHANDISING INTERN

2015

CATEGORY ASSISTANT

2017

SR. ASSOCIATE MERCHANT

2020

DIVISIONAL MERCHANDISING DIRECTOR

A smiling associate wearing a blue shirt

Career Progression

2008

SUPPLY CHAIN TRAINER

2011

DISTRIBUTION MANAGER

2015

SR. MANAGER, SUPPLY CHAIN OPERATIONS

2019

SUPPLY CHAIN REGIONAL VP

A supply chain associate wearing a yellow, safety jacket

Career Progression

a retail associate wearing a red Office Depot/Office max polo shirt

2012

SALES/SOLUTIONS ADVISOR

2014

GENERAL MANAGER STORE

2018

PROJECTS MANAGER

2020

SR. PRODUCT DIRECTOR

Career Progression

A smiling sales woman

2010

ISO REP, TECH

2012

COPY/PRINT DEPARTMENT MANAGER

2014

DISTRICT SALES MANAGER

2020

DIRECTOR, EMERGING GROWTH

Career Progression

A smiling associate wearing a blue shirt

2014

MERCHANDISING INTERN