Overview
Office Depot is a brand you've counted on since 1986 for your office supplies and business services, supported by a strong retail network and world-class technology platforms. As the business landscape continues to evolve, we are changing the way we look at our technology platforms to drive significant change in the way we do business. We're reinventing ourselves and making significant investments in our multi-billion-dollar digital platforms to drive growth in our range of products & services. Apply today to be a part of this revolutionary change!
As a Senior Lead Technical Product Manager, you’ll be an integral team member of an agile development team within The ODP Corporation’s innovative Product & Technology organization, contributing greatly to this pivotal transformation in the E-Commerce B2C and B2B space.
Time zone: Note that that the person in this role will have to attend virtual meetings with onshore and offshore teams that may start anywhere from 8:30am-9:30am ET. Hence we will prioritize candidates living in eastern and central time zones.
What You’ll Do
As a Senior Lead Technical Product Manager- E-Commerce, you will be partnering with strategic business owners to assist in understanding and driving the overall product strategy. You will work closely with UX teams on new product features for OfficeDepot.com (B2C) and ODPbusiness.com (B2B). You will collaborate with other product managers, customers and partners to gather business requirements, build and manage the product backlog and drive the execution of the product vision.
As part of this role, you will coordinate across many internal and external teams. You will need to clearly articulate and describe the product features to the developers in our agile team as well as the different business partners, comfortably pivoting between business, operations and technology teams.
Primary Responsibilities:
- Transform complex concepts or ideas into executable plans and relay them to the organization’s senior leadership.
- Work with agile development teams to execute sprint goals.
- Lead the elaboration of epics and themes. Write user stories. Develop acceptance criteria.
- Serve as an expert on trends in B2C and B2B eCommerce. Use market research, customer surveys, and other analytic data to understand customer and business needs. Identify gaps and/or new opportunities to ultimately define a product roadmap.
- Analyze customers' needs & behaviors as well as review competition and emerging technologies to develop insights that can be used to guide the strategy and the product roadmap
- Conduct project discovery by interviewing key stakeholders to flush out business rules and operational specifications
- Liaise between business owners, tech teams, internal and external partners to meet customer needs while ensuring that the strategy & vision of the product are met and aligned to Office Depot's goals and tenets
- Define & monitor the key performance indicators and continuously evaluate the performance and the growth of the product
- Work with development agile team to execute sprint goals
- Participate and influence agile ceremonies including planning, backlog refinement, sprint reviews, team retrospectives and daily scrum
- Assist in leading or lead the elaboration of epics, themes and writing user stories and developing the acceptance criteria.
- Write and review product documentation
- Manage prioritization of defects and work with teams to ensure proper resourcing and scheduling to resolve them.
Education & Experience
- Education: Bachelor’s Degree or Master’s preferably in MIS or computer science
- Years of Experience: 7 years or more of relevant experience. Experience in technical product management experience is required. Experience managed multiple products is required.
- 3 years of more experience in E-Commerce space is required including strong collaboration experience with UX design teams.
- Experience with end-to-end-software product delivery is required.
- Experience with Jenkins, CICD, GitHub systems required
- Experience in Java and Javascript is a MUST. Basic understanding of reading code is is required.
- Experience diagraming system design or system architecture is a MUST using technologies such as Jira, Confluence, Lucid Chart, Visio, Sharepoint, etc.
- Experience with feature delivery and tradeoffs of a product is a plus.
- Experience with Agile methodologies is required. Scrum is an asset as well.
- Experience driving priorities and collaboration in shared tech services used by multiple products, balancing short- and long-term considerations.
- Excellent written and verbal communication skills.
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Physical:
- Health Insurance
- Wellness Fairs
- Flu shots
- Fitness & Nutrition Programs
- Ergonomic Support
- Return-to-Work Programs
Emotional:
- Mental Health Benefits
- Support Programs
Work-Life:
- Location Events & Activities
- Onboarding Plan & 'Buddy'
- Recognition & Rewards Programs
- Flexible Work Schedules
- Paid Holidays (as applicable by business unit)
- Paid Time Off
Financial:
- Retirement Programs
- 401(k) Match
- FSA/HSA Pre-Tax Benefits
- HSA Match
- HRA Funding
- Discounts/Perks
- Life/Disability Plans
Community:
- Charitable Giving
- Volunteering & Mentorship
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Emotional:
- Employee Assistance Programs
Community:
- Associate Resource Groups focused on Diversity and Inclusion
As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.
Career Progression
- 2012SALES/SOLUTIONS ADVISOR
- 2014GENERAL MANAGER
- 2018STORE PROJECTS MANAGER
- 2020SR. PRODUCT DIRECTOR
Associate Spotlight
Phillip Rumpf
Retail District Sales Manager
Meet Phillip Rumpf, our Retail District Sales Manager in the Salt Lake City UT market. Phillip has been with Office Depot for 5 years now, and in that time, he has quickly advanced through our stores organization as a Customer Service Manager, Assistant Store Manager, Store Manager and now as District Sales Manager.
The path to his current position has been challenging and rewarding and his leadership took the opportunity to develop him and encourage his ambitions along the way. As a Store Manager, Phillip was identified as a high potential leader and was selected for our “Blue Angels” program for leadership development which led to his current DSM role.
#LifeAtDepot
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