The Inside Sales Representative (ISR) is responsible for revenue growth and customer retention as part of a business-to-business integrated sales model.; The ISR is responsible for managing customer relationships by making outbound value-added contacts within the context of an established Contact Plan to their assigned account base, as well as accepting inbound calls.; While all inbound and outbound contacts will be strategically focused on revenue growth and customer retention, specific outbound call initiatives/campaigns may vary to include lead generation, account penetration, product penetration, introduction of new product/service offerings, relationship building and invitations to training events (webinars, tradeshows, etc…).
Appropriately manages customer prospecting to connect directly with future customers. This position will focus on the target markets of clients that typically have between 10 and 30 white collar workers while handling approximately 700 accounts valued at $3M dollars. The ISR will be responsible for generating immediate, compelling customer interest, ensuring that the products or services offer sufficient value to generate a willingness to continue the sales dialogue.; The ISR should initiate exploratory discussions to schedule solid and specific follow-up sales calls to continue facilitating buying processes.
• High School Diploma or GED; Bachelor’s Degree (BA/BS) preferred
• One to three years’ experience in related field
• Strong sales skills that includes a thorough grasp of professional and consultative selling skills
• A demonstrated working understanding of the customer relationship process. In depth experience dealing with mid to senior level customers
• Strong team focus with a high level of initiative to achieve goals
• Proven negotiation skills
• PC knowledge with the aptitude to learn new technology-related tool
• Strong interpersonal skills with the ability to provide valuable coaching, feedback, and mentorship
• Excellent verbal and written communication skills
• Strong business acumen
Pay, Benefits & Work Schedule
The Company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
The Company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records per City & County of San Francisco Fair Chance Ordinance
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.
"I came to Office Depot as a part time cashier in college. I quickly started working in the Copy & Print Center and was soon promoted to Department Manager. Less than 2 years later, I took a job with BSD in Outside CPD sales and since then have transitioned into several roles within the BSD organization. Thanks to my amazing manager who saw my potential and #LifeAtDepot for promoting growth!"
Supporting Our Local Schools & Teachers #DepotDifference
Get what your business needs, when you need it with Office Depot OfficeMax