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Overview

General Summary

The Sr. Manager, HR – Employee Relations will provide strategic and functional HR leadership for all supported areas of the business with the primary responsibility for Employee Relations. Provides trusted counsel and leadership in partnership with business leadership to develop the desired culture and environment.  With the guidance of the Director, HR this position is responsible for developing and implementing HR Strategies and initiative that support company objectives and values. Is responsible for overseeing and monitoring consistent policy application and practices, ensuring an excellent employee relations experience, and providing expertise for a wide variety of subjects encompassing state and federal laws related to employee relations including labor management, conflict resolution, performance management, and employer/employee compliance.  Works closely with HR leadership, HR operations and business leaders and operations to develop comprehensive counsel that empower, support, equip, and inspire our leaders and associates to drive desired business outcomes.

The Sr. Manager, HR – Employee Relations will drive efficient processes for employee relations initiatives and work with business leadership to implement repeatable, and data driven processes based on industry best practices. This position requires a person with social poise, warmth and friendliness, a strong sense of urgency and a competitive drive to accomplish objectives by influencing the right behaviors and leadership attributes in others while building professional and sustainable business relationships across all levels in the organization. Participate and lead in development of associate culture and environment with leadership and human resources team. Develop programs, policies, and strategies to promote positive associate relations.

Primary Responsibility:

  1. Proactively assess root causes of employee relations' issues and formulate plans to remedy. Includes review and analysis of metrics such as associate relations claims, hotlines, charges, and other trends.
  2. Takes pro-active steps to address situations or initiatives that may be perceived negatively by the associates, working with business partners and leaders to enhance their abilities to recognize widespread situations and respond appropriately.
  3. Conduct investigations of associate complaints for elevated issues, including the Problem Resolution Process and Hotline submissions. Function as neutral intermediary. Prepare investigative reports, PRP and Hotline responses. 
  4. Support business partners and leadership in creating an environment that remains union-free through positive associate relations by assisting in development of union free strategies and training.
  5. Works with employment law team to respond to EEOC, DOL and other legal claims.  Represents the Company in mediations, depositions, and other legal processes.
  6. Educate, coach, and assist business partners with problem solving opportunities. Identify training gaps and participate in development of content and delivery of training to management. 
  7. Provide advice and guidance to business partners and field HR team on associate disciplinary issues
  8. Subject matter expert that provides indirect oversight of a high performing Employee Relations team, providing coaching, feedback, development, training and support.

Education & Experience

Level of Formal Education:    

  • Bachelor’s degree or equivalent experience

Area of Study:

  • Human Resources, Psychology, Employment Law, Business Management

Years of Experience:   

  • Minimum 10-year experience in related field

Special Certifications:

  • SHRM Certification helpful

Language Skills:            

  • Extremely effective written and verbal communication of the English language         

Skills and Ability:

  • Experience managing business partners relationships and strategizing collaboratively
  • Strong Leadership capabilities and a proven track record of working with all levels in the organization
  • Exceptional communication, including effective listening and excellent presentation skills.
  • Ability to express thoughts in a clear and concise manner while demonstrating facts and discretion with sensitive situations.
  • Ability to dive multiple investigations to resolution and handle a large workload.
  • Unrivaled attention to detail and consistent delivery of the highest quality of work; skilled at effectively managing and prioritizing escalations or business critical situations
  • Experience in driving and leading in a change management culture and breakthrough thinking
  • Strong self-starter and independently motivated

Information Systems:

  • Proficiency with MS Office Suite (O365), HR systems/database and applicable Management Information Systems.

Personal Attributes:

  • Experience in positions that provided vision and leadership influence in decisions affecting successful corporate strategy
  • Ability to interface and maintain effective partnerships with all departments and levels of associates in a team-oriented environment
  • Organizational, problem solving, analytical and interpersonal skills, including ability to resolve disputes and observe confidentiality
  • Ability to travel (10-20%) to support the business as appropriate for assigned span of control

About The ODP Corporation
The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. 

 

 

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Medical Insurance/Prescription Drugs
  • Dental Insurance
  • Vision Insurance
  • Flu shots

Emotional:

  • Mental Health Benefits
  • Support Programs
  • Employee Assistance Program (EAP)

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)

Financial:

  • 401(k) and Roth Savings Plans
  • Savings Plan Employer Match
  • Commuter Benefits
  • FSA/HSA Pre-Tax Benefits
  • HSA Employer Match
  • Discount Center
  • Employee & Dependent Life and Accidental Death & Dismemberment
  • Short & Long-Term Disability

Community:

  • Charitable Giving
  • Volunteering & Mentorship
  • Associate Resource Groups focused on Diversity and Inclusion

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

Physical:

  • Flu Shots

Work-Life:

  • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

Financial:

  • 401 (k) and Roth Savings Plans
  • Savings Plan Employer Match
  • Discount Center

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    General Summary

    The Sr. Manager, HR – Employee Relations will provide strategic and functional HR leadership for all supported areas of the business with the primary responsibility for Employee Relations. Provides trusted counsel and leadership in partnership with business leadership to develop the desired culture and environment.  With the guidance of the Director, HR this position is responsible for developing and implementing HR Strategies and initiative that support company objectives and values. Is responsible for overseeing and monitoring consistent policy application and practices, ensuring an excellent employee relations experience, and providing expertise for a wide variety of subjects encompassing state and federal laws related to employee relations including labor management, conflict resolution, performance management, and employer/employee compliance.  Works closely with HR leadership, HR operations and business leaders and operations to develop comprehensive counsel that empower, support, equip, and inspire our leaders and associates to drive desired business outcomes.

    The Sr. Manager, HR – Employee Relations will drive efficient processes for employee relations initiatives and work with business leadership to implement repeatable, and data driven processes based on industry best practices. This position requires a person with social poise, warmth and friendliness, a strong sense of urgency and a competitive drive to accomplish objectives by influencing the right behaviors and leadership attributes in others while building professional and sustainable business relationships across all levels in the organization. Participate and lead in development of associate culture and environment with leadership and human resources team. Develop programs, policies, and strategies to promote positive associate relations.

    Primary Responsibility:

    1. Proactively assess root causes of employee relations' issues and formulate plans to remedy. Includes review and analysis of metrics such as associate relations claims, hotlines, charges, and other trends.
    2. Takes pro-active steps to address situations or initiatives that may be perceived negatively by the associates, working with business partners and leaders to enhance their abilities to recognize widespread situations and respond appropriately.
    3. Conduct investigations of associate complaints for elevated issues, including the Problem Resolution Process and Hotline submissions. Function as neutral intermediary. Prepare investigative reports, PRP and Hotline responses. 
    4. Support business partners and leadership in creating an environment that remains union-free through positive associate relations by assisting in development of union free strategies and training.
    5. Works with employment law team to respond to EEOC, DOL and other legal claims.  Represents the Company in mediations, depositions, and other legal processes.
    6. Educate, coach, and assist business partners with problem solving opportunities. Identify training gaps and participate in development of content and delivery of training to management. 
    7. Provide advice and guidance to business partners and field HR team on associate disciplinary issues
    8. Subject matter expert that provides indirect oversight of a high performing Employee Relations team, providing coaching, feedback, development, training and support.

    Education & Experience

    Level of Formal Education:    

    • Bachelor’s degree or equivalent experience

    Area of Study:

    • Human Resources, Psychology, Employment Law, Business Management

    Years of Experience:   

    • Minimum 10-year experience in related field

    Special Certifications:

    • SHRM Certification helpful

    Language Skills:            

    • Extremely effective written and verbal communication of the English language         

    Skills and Ability:

    • Experience managing business partners relationships and strategizing collaboratively
    • Strong Leadership capabilities and a proven track record of working with all levels in the organization
    • Exceptional communication, including effective listening and excellent presentation skills.
    • Ability to express thoughts in a clear and concise manner while demonstrating facts and discretion with sensitive situations.
    • Ability to dive multiple investigations to resolution and handle a large workload.
    • Unrivaled attention to detail and consistent delivery of the highest quality of work; skilled at effectively managing and prioritizing escalations or business critical situations
    • Experience in driving and leading in a change management culture and breakthrough thinking
    • Strong self-starter and independently motivated

    Information Systems:

    • Proficiency with MS Office Suite (O365), HR systems/database and applicable Management Information Systems.

    Personal Attributes:

    • Experience in positions that provided vision and leadership influence in decisions affecting successful corporate strategy
    • Ability to interface and maintain effective partnerships with all departments and levels of associates in a team-oriented environment
    • Organizational, problem solving, analytical and interpersonal skills, including ability to resolve disputes and observe confidentiality
    • Ability to travel (10-20%) to support the business as appropriate for assigned span of control

    About The ODP Corporation
    The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

    Pay, Benefits & Work Schedule

    The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

    How to Apply

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

    Equal Employment Opportunity

    The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. 

     

     

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Medical Insurance/Prescription Drugs
    • Dental Insurance
    • Vision Insurance
    • Flu shots

    Emotional:

    • Mental Health Benefits
    • Support Programs
    • Employee Assistance Program (EAP)

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays (as applicable by business unit)
    • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)

    Financial:

    • 401(k) and Roth Savings Plans
    • Savings Plan Employer Match
    • Commuter Benefits
    • FSA/HSA Pre-Tax Benefits
    • HSA Employer Match
    • Discount Center
    • Employee & Dependent Life and Accidental Death & Dismemberment
    • Short & Long-Term Disability

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
    • Associate Resource Groups focused on Diversity and Inclusion
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion

    Physical:

    • Flu Shots

    Work-Life:

    • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

    Financial:

    • 401 (k) and Roth Savings Plans
    • Savings Plan Employer Match
    • Discount Center
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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    MERCHANDISING INTERN
  • 2015
    CATEGORY ASSISTANT
  • 2017
    SR. ASSOCIATE MERCHANT
  • 2020
    DIVISIONAL MERCHANDISING DIRECTOR

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