Overview
1. Works with the Training Manager on assigned projects to ensure all system enhancements are regression, SIT and UAT tested prior to rollout to the field.
2. Administers new system enhancement and special projects for the DCs, Combo Centers, Mixing Centers and the Cross Docks
3. Create and edit standard operating procedures, workflow diagrams, quick reference, user and learning guides by conducting in-depth interviews with subject matter experts, managers and/or associates and observation
4. Create and maintain share pointe and intranet sites for standards and procedures, quick reference, user/learning guides and communicate to all channels
5. Perform audits on the DCs, Combo Centers, Mixing Centers and the Cross Docks on their execution of Standard Operating Procedures
6. Subject matter experts, with the ability to identify operational inadequacies and recommend solutions to the DCs, Combo Centers, Mixing Centers and the Cross Docks
7. Create, Implement and update training material for current system and enhancements
8. Conduct and deliver operational, customer service and system training conducive to warehouse operations
9. Assume temporary leadership role when customer service levels are not being maintained
10. Provide feedback to trainees and supervisors on training progress as it pertains to customer service and system training within the warehouse
11. Ability to analyze and evaluate procedures and provide action plan to increase productivity and quality as well as customer service levels
Education & Experience;
- Bachelor’s degree or equivalent experience in SC logistics or related disciplines
- Strong supply chain logistics background
- Able to identify inefficiencies in a process and recommend solutions
- Ability to coordinate multiple projects, multi-task, and meet changing deadlines.
- Hands-on experience with html authoring and word processing tools.
- Ability to learn new software programs and implement when appropriate.
- Leadership skills/self-management
- Good organizational and interpersonal skills
- Oral and written communication skills
- Travel, up to 80%
- Positive and Engaging
- Oral and written communication skills
- Action Oriented
- Integrity, Accountability & Trust
- Demonstrate passion for the brand, products, services and solutions offered to our customers
- Must possess a desire to continually develop skills and product knowledge
- Minimum 3 years experience in SC, logistics and training
- Technical competencies in Microsoft Office, PowerPoint, Excel, Access, G-Mail and SharePoint. AOPS, WMS, IMS
Pay, Benefits & Work Schedule
Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Physical:
- Medical Insurance/Prescription Drugs
- Dental Insurance
- Vision Insurance
- Flu shots
Emotional:
- Mental Health Benefits
- Support Programs
- Employee Assistance Program (EAP)
Work-Life:
- Location Events & Activities
- Onboarding Plan & 'Buddy'
- Recognition & Rewards Programs
- Flexible Work Schedules
- Paid Holidays (as applicable by business unit)
- Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
Financial:
- 401(k) and Roth Savings Plans
- Savings Plan Employer Match
- Commuter Benefits
- FSA/HSA Pre-Tax Benefits
- HSA Employer Match
- Discount Center
- Employee & Dependent Life and Accidental Death & Dismemberment
- Short & Long-Term Disability
Community:
- Charitable Giving
- Volunteering & Mentorship
- Associate Resource Groups focused on Diversity and Inclusion
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Emotional:
- Employee Assistance Programs
Community:
- Associate Resource Groups focused on Diversity and Inclusion
Physical:
- Flu Shots
Work-Life:
- Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
Financial:
- 401 (k) and Roth Savings Plans
- Savings Plan Employer Match
- Discount Center
As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.
Career Progression
- 2008SUPPLY CHAIN TRAINER
- 2011DISTRIBUTION MANAGER
- 2015SR. MANAGER, SUPPLY CHAIN OPERATIONS
- 2019SUPPLY CHAIN REGIONAL VP
Associate Spotlight
Jon Lanning
Inbound Specialist, Supply Chain
"I am currently the specialist on first shift helping to oversee module putaway. With the diverse culture Office Depot has, I play a huge role in the training of new associates. I am currently a member of the Lit Program where I am being trained to be a manager with Office Depot. I feel my role is huge in the promotion of positivity, and also creating effective work teams. What gravitated me to Office Depot was my mother worked for the company for many years prior. The stories she would tell about the amazing culture at her work changed my career path to Office Depot. I love where this journey has taken me and the growth I’ve had through the company."
#LifeAtDepot
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