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Overview

The Senior Manager, Supplier Relationship Management (SRM) is key to helping transform the culture of how Procurement interfaces with key suppliers, moving away from transactional interactions and toward a strategic approach to our relationships. This role will help us drive to a positive, productive, and mutually beneficial relationship with key suppliers, by collaborating with Procurement & Business Leadership on the development and execution of innovation and growth plans. 

The Sr. Manager of SRM will do this by:

  • Leading the effort with Indirect & Direct Strategic Sourcing leadership to develop and implement supplier profile templates, performance scorecard templates, performance measurement guidelines, aggregate joint action/business plans, escalation templates & guidelines for Veyer.
  • Driving Indirect & Direct Strategic Sourcing leadership with the implementation and execution of Executive Business Review process in collaboration with relationship owners and stakeholders.
  • Developing strong relationships with key suppliers and working to solve challenges within the Veyer supplier relationship.
  • Developing a center of excellence for a SRM activities within Veyer.
  • Managing a small team that supports the operational function of SRM (admin functions, coordinating, executing)

 

Primary Responsibilities:

  • Manage the team that develops governance for and the execution of the executive Quarterly Business Review (QBR) process, planning a QBR calendar in alignment with top supplier executive and internal executive availability, and capturing and ensuring execution of resulting action plans.
  • Develop and enable a quantitative and qualitative scorecard of strategic supplier day-to-day operational and longer-term strategic performance. 
  • Lead the coordination of hosting key meetings and conferences (e.g. QBR’s, Annual/bi-annual summits, ad-hoc, etc.) with internal relationship stakeholders in collaboration with top supplier executives. 
  • Work with Indirect & Direct Strategic Sourcing leadership to identify key players within supplier organizations and will seek to facilitate relationship building at the appropriate levels to drive success of the supplier relationship initiatives and action plans. 
  • Develop a template for the sourcing teams to use to maintain key supplier intelligence, , key information, financial health, and other data relevant to better understanding the relationship and any risks.
  • Champion and support continuous improvement efforts with suppliers. 

 

Education and Experience:

  • Bachelors degree in Business Management, Supply Chain Management, Engineering, Technology, Other or equivalent experience
  • Minimum 7 years experience in related field, minimum 3 years experience in SRM and Procurement. 
  • 5 to 10 years of total experience in Purchasing, Procurement, Supplier Relationship Management experience
  • Experience with Strategic Sourcing and/or Supplier Relationship Management in a matrixed environment (preferred)
  • Certifications: CPSM Preferred, Six Sigma, Lean Concepts
  • Extensive knowledge of Microsoft Office
  • Understanding of Supplier Relationship concepts
  • Well-rounded business/finance acumen
  • Expert interpersonal skills, including written and spoken communication, listening, influencing and informing
  • Solid analytical abilities including the ability to structure complex problems and create appropriate, fact-based solutions; able to articulate findings clearly and concisely.
  • Demonstrated commitment to continuous improvement
  • Understanding of supply chain optimization along with Lean Concepts and Six Sigma (preferred)
  • Proven leadership, management, and team development capabilities (preferred)
  • Ability to nurture business relationships through active listening skills, follow through, and personal accountability
  • Ability to organize and prioritize tasks and excellent time management skills.
  • Demonstrate professionalism to support a culture of integrity within the organization
  • Strong interpersonal communication skills
  • Ability to show empathy towards supplier issues/concerns
  • Candidate needs to be tenacious and seek to identify root cause(s) of problems/pain points and rectify them

 

 

About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

 

Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

 

How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

 

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. 

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Medical Insurance/Prescription Drugs
  • Dental Insurance
  • Vision Insurance
  • Flu shots

Emotional:

  • Mental Health Benefits
  • Support Programs
  • Employee Assistance Program (EAP)

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)

Financial:

  • 401(k) and Roth Savings Plans
  • Savings Plan Employer Match
  • Commuter Benefits
  • FSA/HSA Pre-Tax Benefits
  • HSA Employer Match
  • Discount Center
  • Employee & Dependent Life and Accidental Death & Dismemberment
  • Short & Long-Term Disability

Community:

  • Charitable Giving
  • Volunteering & Mentorship
  • Associate Resource Groups focused on Diversity and Inclusion

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

Physical:

  • Flu Shots

Work-Life:

  • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

Financial:

  • 401 (k) and Roth Savings Plans
  • Savings Plan Employer Match
  • Discount Center

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    The Senior Manager, Supplier Relationship Management (SRM) is key to helping transform the culture of how Procurement interfaces with key suppliers, moving away from transactional interactions and toward a strategic approach to our relationships. This role will help us drive to a positive, productive, and mutually beneficial relationship with key suppliers, by collaborating with Procurement & Business Leadership on the development and execution of innovation and growth plans. 

    The Sr. Manager of SRM will do this by:

    • Leading the effort with Indirect & Direct Strategic Sourcing leadership to develop and implement supplier profile templates, performance scorecard templates, performance measurement guidelines, aggregate joint action/business plans, escalation templates & guidelines for Veyer.
    • Driving Indirect & Direct Strategic Sourcing leadership with the implementation and execution of Executive Business Review process in collaboration with relationship owners and stakeholders.
    • Developing strong relationships with key suppliers and working to solve challenges within the Veyer supplier relationship.
    • Developing a center of excellence for a SRM activities within Veyer.
    • Managing a small team that supports the operational function of SRM (admin functions, coordinating, executing)

     

    Primary Responsibilities:

    • Manage the team that develops governance for and the execution of the executive Quarterly Business Review (QBR) process, planning a QBR calendar in alignment with top supplier executive and internal executive availability, and capturing and ensuring execution of resulting action plans.
    • Develop and enable a quantitative and qualitative scorecard of strategic supplier day-to-day operational and longer-term strategic performance. 
    • Lead the coordination of hosting key meetings and conferences (e.g. QBR’s, Annual/bi-annual summits, ad-hoc, etc.) with internal relationship stakeholders in collaboration with top supplier executives. 
    • Work with Indirect & Direct Strategic Sourcing leadership to identify key players within supplier organizations and will seek to facilitate relationship building at the appropriate levels to drive success of the supplier relationship initiatives and action plans. 
    • Develop a template for the sourcing teams to use to maintain key supplier intelligence, , key information, financial health, and other data relevant to better understanding the relationship and any risks.
    • Champion and support continuous improvement efforts with suppliers. 

     

    Education and Experience:

    • Bachelors degree in Business Management, Supply Chain Management, Engineering, Technology, Other or equivalent experience
    • Minimum 7 years experience in related field, minimum 3 years experience in SRM and Procurement. 
    • 5 to 10 years of total experience in Purchasing, Procurement, Supplier Relationship Management experience
    • Experience with Strategic Sourcing and/or Supplier Relationship Management in a matrixed environment (preferred)
    • Certifications: CPSM Preferred, Six Sigma, Lean Concepts
    • Extensive knowledge of Microsoft Office
    • Understanding of Supplier Relationship concepts
    • Well-rounded business/finance acumen
    • Expert interpersonal skills, including written and spoken communication, listening, influencing and informing
    • Solid analytical abilities including the ability to structure complex problems and create appropriate, fact-based solutions; able to articulate findings clearly and concisely.
    • Demonstrated commitment to continuous improvement
    • Understanding of supply chain optimization along with Lean Concepts and Six Sigma (preferred)
    • Proven leadership, management, and team development capabilities (preferred)
    • Ability to nurture business relationships through active listening skills, follow through, and personal accountability
    • Ability to organize and prioritize tasks and excellent time management skills.
    • Demonstrate professionalism to support a culture of integrity within the organization
    • Strong interpersonal communication skills
    • Ability to show empathy towards supplier issues/concerns
    • Candidate needs to be tenacious and seek to identify root cause(s) of problems/pain points and rectify them

     

     

    About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

     

    Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

     

    Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

     

    How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

     

    Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. 

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Medical Insurance/Prescription Drugs
    • Dental Insurance
    • Vision Insurance
    • Flu shots

    Emotional:

    • Mental Health Benefits
    • Support Programs
    • Employee Assistance Program (EAP)

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays (as applicable by business unit)
    • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)

    Financial:

    • 401(k) and Roth Savings Plans
    • Savings Plan Employer Match
    • Commuter Benefits
    • FSA/HSA Pre-Tax Benefits
    • HSA Employer Match
    • Discount Center
    • Employee & Dependent Life and Accidental Death & Dismemberment
    • Short & Long-Term Disability

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
    • Associate Resource Groups focused on Diversity and Inclusion
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion

    Physical:

    • Flu Shots

    Work-Life:

    • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

    Financial:

    • 401 (k) and Roth Savings Plans
    • Savings Plan Employer Match
    • Discount Center
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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Career Progression

  • 2008
    SUPPLY CHAIN TRAINER
  • 2011
    DISTRIBUTION MANAGER
  • 2015
    SR. MANAGER, SUPPLY CHAIN OPERATIONS
  • 2019
    SUPPLY CHAIN REGIONAL VP

Associate Spotlight

Jon L
 

Jon Lanning

Inbound Specialist, Supply Chain

"I am currently the specialist on first shift helping to oversee module putaway. With the diverse culture Office Depot has, I play a huge role in the training of new associates. I am currently a member of the Lit Program where I am being trained to be a manager with Office Depot. I feel my role is huge in the promotion of positivity, and also creating effective work teams. What gravitated me to Office Depot was my mother worked for the company for many years prior. The stories she would tell about the amazing culture at her work changed my career path to Office Depot. I love where this journey has taken me and the growth I’ve had through the company."

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