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At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Supervisor is a full-time role and the person in this position will have ownership of the Print and Client Services area while simultaneously collaborating with the management team to drive customer satisfaction, community outreach and in store events for small and medium business. S/he is expected to quickly build ongoing client centric relationships and become a trusted expert by utilizing Office Depot’s advanced selling skills and certification programs, and product knowledge in Print and Services and throughout the store to meet clients’ needs.
Is responsible for overseeing the daily activities of print services: providing guidance, training and direction within the Print area to ensure clients experience the highest level of service.
Print and Client Services Supervisor will also be a ‘Key Carrier’, and while functioning in this role, will be considered the Client Engagement Lead. Primary Key Performance Indicator (KPI) is customer satisfaction and related results, such as Net Promoter Score (NPS). Demonstrates a passion for the brand, print services and solutions, and other products and services offered to our customers.
The Print and Client Services Supervisor will utilize the Company’s proven sales principles and take the opportunity to develop Sales Advisors, Service Advisors and Solutions Advisors with these same principles. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Education & Experience:
Pay, Benefits & Work Schedule: You will be eligible to participate in the Retail Store Hourly Management Incentive - a program measured on Store-level Metrics; paid in accordance with the Incentive Plan terms and conditions. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
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