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Overview

Responsibilities

 

The Senior Supply Chain Operations Manager is a highly visible and critical role within a large single or multi-channel Distribution Operation.; This position leads a team of Distribution Supervisors, Specialist, Distribution Associates ;by managing the overall safety, ;quality, productivity, performance, and customer experience of either Inbound or Outbound operations.

In this role, the Senior SC Operations Manager must effectively manage specific functional area(s) and has responsibility for setting standards and goals ensuring these are achieved by driving quality, productivity, process change and other Lean initiatives to enable their functional area and ultimately the Distribution Center to meet and exceed business plans

This position requires a results-oriented driven individual with the ability to work in a fast-paced, Distribution Center with excellent communication skills with all levels of management and Distribution associates.;

  • Leads large teams of Distribution Supervisors, Specialist, and Distribution Associates.;
  • Manages the overall safety, quality, productivity, performance, and customer experience of either Inbound or Outbound operations
  • Ensures proper staffing;developing and maintaining an effective workforce
  • Management of operational expenses within their area(s);
  • Achieves stretch goals by coaching/ teaching, establishing standards, and developing mechanisms that will drive change and process improvements
  • Drives Productivity by actively engaging associates to both understand and eliminate barriers;
  • Ensures effective decisions by thoroughly analyzing alternatives, Workforce Management Systems, Lean Process improvement and by prioritizing objectives.
  • Identifies high potential associates with the capability and desire to move into higher levels.
    • Mentors Supervisors and associates in the areas of technical/operational knowledge, development of leadership skills to further their career goals
    • Responsible for development of the skills sets to achieve our Process Excellence initiatives (PEX)
  • Collaborates with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives (large scale projects, Horizontal Teams/Kaizen events, etc.).
  • Drive quality, process change and other Lean initiatives to enable their functional area and ultimately the Distribution Center to meet and exceed business plans
    • Communicates key learnings and best practices to multiple layers throughout the network
  • Responsible for resolving customer issues, internal and external that have originated in their department.
  • Coordinates activities with other departments either internal external (suppliers, transportation, and 3PL partners).

Other Information

 

  • Experience with mainframe-based warehouse management applications and PC based business tools.;
  • Experience with Lean and Six Sigma processes or other continuous improvement methodologies.
  • Experienced with managing both full time and contingent work forces.
  • Lean and Six Sigma processes or other continuous improvement methodologies
  • Strong written and verbal communication skills.;
  • Strong leadership, management skills/experience with both exempt and non-exempt associates;
  • Knowledge of various warehouse, production and transportation procedures.;
  • Ability to manage and motivate management teams over large populations of hourly associates
  • Should be skilled in the following competencies:
    • Decision Quality & Problem Solving through innovation, creative thinking, challenging the status quo, questioning nature)
    • Building Effective Teams
    • Developing Direct Reports & Others through facilitation and coaching
    • Drive Results and the ability to build organizational capability to sustain and continuously improve performance
    • Customer Focus, accountability and the ability to overcome obstacles
    • Conflict Management and the use of influencing and adaptability skills (i.e. relationship building, consensus building, flexibility)
    • Planning
    • Managing Diversity

 

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

 

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records.

Qualifications

 

  • Bachelors degree or equivalent work history
  • Minimum seven years expericne and/or training
  • Minimum of; 5-7 years supervisory experience and training required.

 

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    Responsibilities

     

    The Senior Supply Chain Operations Manager is a highly visible and critical role within a large single or multi-channel Distribution Operation.; This position leads a team of Distribution Supervisors, Specialist, Distribution Associates ;by managing the overall safety, ;quality, productivity, performance, and customer experience of either Inbound or Outbound operations.

    In this role, the Senior SC Operations Manager must effectively manage specific functional area(s) and has responsibility for setting standards and goals ensuring these are achieved by driving quality, productivity, process change and other Lean initiatives to enable their functional area and ultimately the Distribution Center to meet and exceed business plans

    This position requires a results-oriented driven individual with the ability to work in a fast-paced, Distribution Center with excellent communication skills with all levels of management and Distribution associates.;

    • Leads large teams of Distribution Supervisors, Specialist, and Distribution Associates.;
    • Manages the overall safety, quality, productivity, performance, and customer experience of either Inbound or Outbound operations
    • Ensures proper staffing;developing and maintaining an effective workforce
    • Management of operational expenses within their area(s);
    • Achieves stretch goals by coaching/ teaching, establishing standards, and developing mechanisms that will drive change and process improvements
    • Drives Productivity by actively engaging associates to both understand and eliminate barriers;
    • Ensures effective decisions by thoroughly analyzing alternatives, Workforce Management Systems, Lean Process improvement and by prioritizing objectives.
    • Identifies high potential associates with the capability and desire to move into higher levels.
      • Mentors Supervisors and associates in the areas of technical/operational knowledge, development of leadership skills to further their career goals
      • Responsible for development of the skills sets to achieve our Process Excellence initiatives (PEX)
    • Collaborates with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives (large scale projects, Horizontal Teams/Kaizen events, etc.).
    • Drive quality, process change and other Lean initiatives to enable their functional area and ultimately the Distribution Center to meet and exceed business plans
      • Communicates key learnings and best practices to multiple layers throughout the network
    • Responsible for resolving customer issues, internal and external that have originated in their department.
    • Coordinates activities with other departments either internal external (suppliers, transportation, and 3PL partners).

    Other Information

     

    • Experience with mainframe-based warehouse management applications and PC based business tools.;
    • Experience with Lean and Six Sigma processes or other continuous improvement methodologies.
    • Experienced with managing both full time and contingent work forces.
    • Lean and Six Sigma processes or other continuous improvement methodologies
    • Strong written and verbal communication skills.;
    • Strong leadership, management skills/experience with both exempt and non-exempt associates;
    • Knowledge of various warehouse, production and transportation procedures.;
    • Ability to manage and motivate management teams over large populations of hourly associates
    • Should be skilled in the following competencies:
      • Decision Quality & Problem Solving through innovation, creative thinking, challenging the status quo, questioning nature)
      • Building Effective Teams
      • Developing Direct Reports & Others through facilitation and coaching
      • Drive Results and the ability to build organizational capability to sustain and continuously improve performance
      • Customer Focus, accountability and the ability to overcome obstacles
      • Conflict Management and the use of influencing and adaptability skills (i.e. relationship building, consensus building, flexibility)
      • Planning
      • Managing Diversity

     

    Pay, Benefits & Work Schedule

    Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

    How to Apply

     

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

    Equal Employment Opportunity

    Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

    We will consider for employment qualified applicants with arrest and conviction records.

    Qualifications

     

    • Bachelors degree or equivalent work history
    • Minimum seven years expericne and/or training
    • Minimum of; 5-7 years supervisory experience and training required.

     

    Fair Chance Ordinance

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

 
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Career Progression

  • 2008
    SUPPLY CHAIN TRAINER
  • 2011
    DISTRIBUTION MANAGER
  • 2015
    SR. MANAGER, SUPPLY CHAIN OPERATIONS
  • 2019
    SUPPLY CHAIN REGIONAL VP

Associate Spotlight

Jon L
 

Jon Lanning

Inbound Specialist, Supply Chain

"I am currently the specialist on first shift helping to oversee module putaway. With the diverse culture Office Depot has, I play a huge role in the training of new associates. I am currently a member of the Lit Program where I am being trained to be a manager with Office Depot. I feel my role is huge in the promotion of positivity, and also creating effective work teams. What gravitated me to Office Depot was my mother worked for the company for many years prior. The stories she would tell about the amazing culture at her work changed my career path to Office Depot. I love where this journey has taken me and the growth I’ve had through the company."

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