Join our Talent Network
Skip to main content

Overview

Office Depot is a brand you've counted on since 1986 for your office supplies and business services, supported by a strong retail network and world-class technology platforms. As the business landscape continues to evolve, we are changing the way we look at our technology platforms to drive significant change in the way we do business. We're reinventing ourselves and making significant investments in our multi-billion-dollar digital platforms to drive growth in our range of B2B products & services. Apply today to be a part of this revolutionary change! 

As a Principal UX Writer, you will partner with designers on large-scale initiatives to drive content standards and execution and continued improvement. You'll be part of a centralized design & research team and shepherd best practices that scale multiple teams. You will take on wide-sweeping changes impacting multiple technologies and work with CX Leadership and others to help improve processes that empower teams to write better and faster for customers.

What You’ll Do: 

Customer Advocacy - Uncovers non-obvious user problems related to UI text; supports others in understanding UI text-related user needs. Introduces new ways of elevating the experience with UI text or design changes to accommodate a content strategy that is either broadly applicable or in new depth for specific areas of interest. Mentors others in how to design with content strategy and internal style definition in mind.
Strategic Design Decisioning - Drives UI text guidelines used across multiple technologies that elevates and completes a design direction. Comfortable presenting broad text choices with clarity and poise to highest levels of leadership in design, marketing, tech or business; clearly depicts why style guidelines, text choices, or content strategy  is achieving the goal for the user and the business; integrates multi-phased approaches for long-term initiatives that cross multiple tech experiences.
Delivery and Production - Identifies and executes new methods to deliver and monitor UI text to increase speed or quality; Leads in collaboration with other designers as well as partners in engineering and/or marketing to improve experiences for customers; also produces scalable mechanisms for a large portfolio of products to achieve high quality of communication. 
Collaboration Techniques - Develops and operationalizes formal and informal techniques for working with cross-functional teams on text-heavy or content strategy dependent designs.
Research Methodologies - Independently partners with research experts and end users for complex or broad UI text changes. Uses data and research methodologies to improve the user's comprehension; Develops and mentors others across the UX team on how to improve overall customer experience with the best possible choices in UI text.
Writing Excellence - Chooses words with care for the user, an understanding of the touchpoint and the variations expected for (i.e. release notes versus on-screen copy), understanding of the intended tone, and best practices in grammar and UI writing structure. Knows from experience and testing the right time to diverge from the norm to improve the experience.

Requirements: 

Level of Formal Education: Not Required
Area of Study: Not required. Likely candidates have degree in Communication or Journalism.
Years of Experience: 10+ years of experience 
Type of Experience: Writing text for software UI, documentation
Skills and Ability:
Builds collaborative relationships
Makes decisions using analytical thinking
Has relentless focus on customers; engages with them directly to bring their needs to the center of the design and build process.
Has impeccable attention to detail, from problem statement to pixels.


Pay, Benefits & Work Schedule
Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
 

 

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    Office Depot is a brand you've counted on since 1986 for your office supplies and business services, supported by a strong retail network and world-class technology platforms. As the business landscape continues to evolve, we are changing the way we look at our technology platforms to drive significant change in the way we do business. We're reinventing ourselves and making significant investments in our multi-billion-dollar digital platforms to drive growth in our range of B2B products & services. Apply today to be a part of this revolutionary change! 

    As a Principal UX Writer, you will partner with designers on large-scale initiatives to drive content standards and execution and continued improvement. You'll be part of a centralized design & research team and shepherd best practices that scale multiple teams. You will take on wide-sweeping changes impacting multiple technologies and work with CX Leadership and others to help improve processes that empower teams to write better and faster for customers.

    What You’ll Do: 

    Customer Advocacy - Uncovers non-obvious user problems related to UI text; supports others in understanding UI text-related user needs. Introduces new ways of elevating the experience with UI text or design changes to accommodate a content strategy that is either broadly applicable or in new depth for specific areas of interest. Mentors others in how to design with content strategy and internal style definition in mind.
    Strategic Design Decisioning - Drives UI text guidelines used across multiple technologies that elevates and completes a design direction. Comfortable presenting broad text choices with clarity and poise to highest levels of leadership in design, marketing, tech or business; clearly depicts why style guidelines, text choices, or content strategy  is achieving the goal for the user and the business; integrates multi-phased approaches for long-term initiatives that cross multiple tech experiences.
    Delivery and Production - Identifies and executes new methods to deliver and monitor UI text to increase speed or quality; Leads in collaboration with other designers as well as partners in engineering and/or marketing to improve experiences for customers; also produces scalable mechanisms for a large portfolio of products to achieve high quality of communication. 
    Collaboration Techniques - Develops and operationalizes formal and informal techniques for working with cross-functional teams on text-heavy or content strategy dependent designs.
    Research Methodologies - Independently partners with research experts and end users for complex or broad UI text changes. Uses data and research methodologies to improve the user's comprehension; Develops and mentors others across the UX team on how to improve overall customer experience with the best possible choices in UI text.
    Writing Excellence - Chooses words with care for the user, an understanding of the touchpoint and the variations expected for (i.e. release notes versus on-screen copy), understanding of the intended tone, and best practices in grammar and UI writing structure. Knows from experience and testing the right time to diverge from the norm to improve the experience.

    Requirements: 

    Level of Formal Education: Not Required
    Area of Study: Not required. Likely candidates have degree in Communication or Journalism.
    Years of Experience: 10+ years of experience 
    Type of Experience: Writing text for software UI, documentation
    Skills and Ability:
    Builds collaborative relationships
    Makes decisions using analytical thinking
    Has relentless focus on customers; engages with them directly to bring their needs to the center of the design and build process.
    Has impeccable attention to detail, from problem statement to pixels.


    Pay, Benefits & Work Schedule
    Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

    How To Apply
    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

    Equal Employment Opportunity
    Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
     

     

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

APPLY  
SHARE THIS JOB: share to e-mail

Similar Jobs

Sr. DevSecOps Engineer - Kubernetes (Remote)

Product and Technology
Boca Raton, FL, United States

Principal Technical Product Manager - Prod & Tech

Product and Technology
Boca Raton, FL, United States

Sr. SDE, Full Stack Developer

Product and Technology
Boca Raton, FL, United States

Sr. Lead Software Development Engineer (Remote)

Product and Technology
Boca Raton, FL, United States

Sr. Lead Software Development Engineer (Remote)

Product and Technology
Boca Raton, FL, United States

Sr. Front-End Software Development Engineer (Remote)

Product and Technology
Boca Raton, FL, United States

Sr. Program Manager - Prod & Tech

Product and Technology
Boca Raton, FL, United States

Sr. Lead UX Designer - Design Systems

Product and Technology
Boca Raton, FL, United States

Sr. UX Designer

Product and Technology
Boca Raton, FL, United States

Lead Product Manager

Product and Technology
Boca Raton, FL, United States

Enterprise Client Executive

Product and Technology
Boca Raton, FL, United States

Sr. Enterprise Client Executive

Product and Technology
Boca Raton, FL, United States

Principal UX Writer

Product and Technology
Boca Raton, FL, United States

Specialist, Supplier Enablement

Product and Technology
Boca Raton, FL, United States

Pre Sales Solutions Architect

Product and Technology
Boca Raton, FL, United States

Specialist, Lead Implementation BQ

Product and Technology
Boca Raton, FL, United States

Engineer, Post Sales Support

Product and Technology
Boca Raton, FL, United States

Mobile App Developer II (Remote)

Product and Technology
Boca Raton, FL, United States

Sr. Mobile App Developer (Remote)

Product and Technology
Boca Raton, FL, United States

Sr. Lead UX Designer - Prod & Tech

Product and Technology
Boca Raton, FL, United States

Principal UX Designer - Prod & Tech

Product and Technology
Boca Raton, FL, United States

Sr. Database Developer (Remote)

Product and Technology
Boca Raton, FL, United States

Sr. Software Development Manager (Remote)

Product and Technology
Boca Raton, FL, United States

Sr. Software Development Manager (Remote)

Product and Technology
Boca Raton, FL, United States

Principal Software Development Engineer (Remote)

Product and Technology
Boca Raton, FL, United States

Career Progression

  • 2012
    SALES/SOLUTIONS ADVISOR
  • 2014
    GENERAL MANAGER
  • 2018
    STORE PROJECTS MANAGER
  • 2020
    SR. PRODUCT DIRECTOR

Associate Spotlight

Phillip R
 

Phillip Rumpf

Retail District Sales Manager

Meet Phillip Rumpf, our Retail District Sales Manager in the Salt Lake City UT market. Phillip has been with Office Depot for 5 years now, and in that time, he has quickly advanced through our stores organization as a Customer Service Manager, Assistant Store Manager, Store Manager and now as District Sales Manager.

The path to his current position has been challenging and rewarding and his leadership took the opportunity to develop him and encourage his ambitions along the way. As a Store Manager, Phillip was identified as a high potential leader and was selected for our “Blue Angels” program for leadership development which led to his current DSM role.

We’ve Got Whatever You Need, for Wherever You’ll Be

Get what your business needs, when you need it with Office Depot OfficeMax

Browse Other Career Areas