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Overview

Responsibilities

 

At Office Depot and Office Max, our Store Associates are Leaders and Enthusiasts that are passionate about selling.; They are the advocate for the brand and are comfortable and capable of showing the Customer that our Stores actually offer more than what is physically on the shelves.; Responsibilities include:

•Operating as brand ambassadors with the ability to inform, educate, and communicate Office Depot and Office Max brand attributes better than anyone else.

•Driving the overall customer service and sales culture within the location.; Inspiring and motivating the store associates to exceed customer expectations and responsible for store operations and execution of company programs.

•Developing and clearly communicating store-level strategies and tactics to achieve sales, service and operational excellence.

•Differentiating and instilling that Office Depot and Office Max Store Associates are trusted advisors.; Empowering the team to create memorable customer experiences and customer loyalty that redefine the gold standard in the retail industry.

Qualifications

 

•High School Diploma or GED (Bachelor's Degree Preferred).
•Minimum of 2 years of experience in leadership, management, communication and training skills in a customer centric sales environment.; (College, Military, Mentorship, Leadership, or Real Work Experience will all be considered).
•Working knowledge of MS Office products, Experienced and excited by technology.
•;Highly customer-centric and sales focused, with the ability to create a culture where associates are trained and empowered to provide total customer solutions.
•Developers of talent, and able to recognize that the efforts around individual and team development lead to the overall profitability of the store.
•Positive and energetic and display “can do” attitudes through proactive, continuous learning which creates opportunities for upward mobility.
•Operationally strong and possess good time management and priority setting skills.

Other Information

What it is like to be an associate for Office Depot and Office Max? Our associates know how to create an experience for the Customer that compliments what the Store is trying to be: unique, informative, interactive and fun! They create a place where customers can get information, ideas, and solutions that they can't easily get online. They represent "why retail is still relevant" and how our Associates are trusted advisors for the Customer. Our Associates are naturally curious and resourceful and use the new tools available to them such as kiosks, mobile devices, and interactive products to sell what may not physically be in the stores. To our Associates, it is obvious that the Customer's experience comes first and they have the understanding that the Customer's expectations are increasing. Our Associates realize they are ambassadors of the brand no matter where the Customer decides to shop, understanding Customers don't visit us as a store but they also look at us online, on the mobile device, etc. as one Office Depot and Office Max and expect a consistent experience.  Our Associates are relationship builders with Customers and fellow Associates, they know them by name, what they need to be successful, and the Customer sees them as the reason or difference as to why they shop at Office Depot and Office Max.

Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings.; If you are interested in exploring a career with Office Depot and Office Max, please apply.  A recruiter will follow up depending on the current needs, but please be aware correspondence may not be immediate.

Equal Employment Opportunity

Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identify or expression, sexual orientation or any other characteristic protected by law.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    Responsibilities

     

    At Office Depot and Office Max, our Store Associates are Leaders and Enthusiasts that are passionate about selling.; They are the advocate for the brand and are comfortable and capable of showing the Customer that our Stores actually offer more than what is physically on the shelves.; Responsibilities include:

    •Operating as brand ambassadors with the ability to inform, educate, and communicate Office Depot and Office Max brand attributes better than anyone else.

    •Driving the overall customer service and sales culture within the location.; Inspiring and motivating the store associates to exceed customer expectations and responsible for store operations and execution of company programs.

    •Developing and clearly communicating store-level strategies and tactics to achieve sales, service and operational excellence.

    •Differentiating and instilling that Office Depot and Office Max Store Associates are trusted advisors.; Empowering the team to create memorable customer experiences and customer loyalty that redefine the gold standard in the retail industry.

    Qualifications

     

    •High School Diploma or GED (Bachelor's Degree Preferred).
    •Minimum of 2 years of experience in leadership, management, communication and training skills in a customer centric sales environment.; (College, Military, Mentorship, Leadership, or Real Work Experience will all be considered).
    •Working knowledge of MS Office products, Experienced and excited by technology.
    •;Highly customer-centric and sales focused, with the ability to create a culture where associates are trained and empowered to provide total customer solutions.
    •Developers of talent, and able to recognize that the efforts around individual and team development lead to the overall profitability of the store.
    •Positive and energetic and display “can do” attitudes through proactive, continuous learning which creates opportunities for upward mobility.
    •Operationally strong and possess good time management and priority setting skills.

    Other Information

    What it is like to be an associate for Office Depot and Office Max? Our associates know how to create an experience for the Customer that compliments what the Store is trying to be: unique, informative, interactive and fun! They create a place where customers can get information, ideas, and solutions that they can't easily get online. They represent "why retail is still relevant" and how our Associates are trusted advisors for the Customer. Our Associates are naturally curious and resourceful and use the new tools available to them such as kiosks, mobile devices, and interactive products to sell what may not physically be in the stores. To our Associates, it is obvious that the Customer's experience comes first and they have the understanding that the Customer's expectations are increasing. Our Associates realize they are ambassadors of the brand no matter where the Customer decides to shop, understanding Customers don't visit us as a store but they also look at us online, on the mobile device, etc. as one Office Depot and Office Max and expect a consistent experience.  Our Associates are relationship builders with Customers and fellow Associates, they know them by name, what they need to be successful, and the Customer sees them as the reason or difference as to why they shop at Office Depot and Office Max.

    Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings.; If you are interested in exploring a career with Office Depot and Office Max, please apply.  A recruiter will follow up depending on the current needs, but please be aware correspondence may not be immediate.

    Equal Employment Opportunity

    Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identify or expression, sexual orientation or any other characteristic protected by law.

    How to Apply

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

    Pay, Benefits & Work Schedule

    Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

    Fair Chance Ordinance

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

 
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Career Progression

  • 2012
    SALES/SOLUTIONS ADVISOR
  • 2014
    GENERAL MANAGER
  • 2018
    STORE PROJECTS MANAGER
  • 2020
    SR. PRODUCT DIRECTOR

Associate Spotlight

Phillip R
 

Phillip Rumpf

Retail District Sales Manager

Meet Phillip Rumpf, our Retail District Sales Manager in the Salt Lake City UT market. Phillip has been with Office Depot for 5 years now, and in that time, he has quickly advanced through our stores organization as a Customer Service Manager, Assistant Store Manager, Store Manager and now as District Sales Manager.

The path to his current position has been challenging and rewarding and his leadership took the opportunity to develop him and encourage his ambitions along the way. As a Store Manager, Phillip was identified as a high potential leader and was selected for our “Blue Angels” program for leadership development which led to his current DSM role.

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