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Overview

At Office Depot and Office Max, the Meal/ Break Key Carrier – Technology is responsible for driving sales and profitability by providing personalized guidance to consumers to help identify and qualify the appropriate technology solution to meet the customer’s needs. This position also serves as the in-store expert for technically related questions and supports sales and marketing activities for all areas within the store.
 
The Meal/ Break Key Carrier – Technology is an individual contributor who provides leadership and work direction with respect to technology sales to associates within a store that do not directly report to this position. An incumbent in this position will be a product expert in technology equipment, peripherals, and services and will keep current on emerging technologies. The position will have a direct impact on technology-related revenue within assigned store. In addition, this position will perform Manager on Duty responsibilities as outlined in the MOD standards. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
 
 
Primary Responsibilities:
 
1. Initiate action with customers shopping for technology and provide impartial, knowledgeable advice about technology products.
2. Qualify customers to identify their needs with respect to technology products in order to customize and delivery a technology solution that best fits those needs, including accessories and services.
3. Use subject matter expertise to drive sales and customer awareness of the Office Depot technology product selection by providing product demonstrations and end user training sessions.
4. Meet sales objectives and goals, including attachment and up-selling goals.
5. Train the store’s associate team on current OD technology product offerings as well as new items being introduced to the OD technology assortment.
6. Perform Manager on Duty responsibilities as outlined in the MOD standards.
 
 
Education & Experience
 
Level of Formal Education: High School diploma or equivalent edu preferred
Area of Study:
Years of Experience: Minimum 2 years experience in related field
Type of Experience: Technology
Special Certifications: 
(CPA, Etc.)
Language Skills:
Technical Competencies:
Business Machines, Networking, and PC’s
Skills and Ability:
Ability to work a full-time flexible schedule, including evenings and weekends as necessary
Demonstrated ability to install software onto new laptops
Able to work independently and handle multiple tasks
Able to analyze situations and gather information to develop sound, ethical business solutions
Ability to use electronic communication devises during all working hours which includes wearing a headset or a devise on or in the ear
Ability to lift and/or move up to 50 pounds occasionally and 25 pounds regularly and climb ladders
Ability to stand and move about for extended periods of time with only brief periods of sitting
Information Systems:
(People Soft, etc.)
Personal Attributes:
Excellent communication skills required (emphasis on listening skills and presentation skills)
Positive and Engaging
Action Oriented
Integrity, Accountability & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers 
Must possess a desire to continually develop personal selling skills and product knowledge
Other/Preferred: Drive for Results
Decision Quality
Patience
 
 
Pay, Benefits & Work Schedule
Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
 
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
 
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
 

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    At Office Depot and Office Max, the Meal/ Break Key Carrier – Technology is responsible for driving sales and profitability by providing personalized guidance to consumers to help identify and qualify the appropriate technology solution to meet the customer’s needs. This position also serves as the in-store expert for technically related questions and supports sales and marketing activities for all areas within the store.
     
    The Meal/ Break Key Carrier – Technology is an individual contributor who provides leadership and work direction with respect to technology sales to associates within a store that do not directly report to this position. An incumbent in this position will be a product expert in technology equipment, peripherals, and services and will keep current on emerging technologies. The position will have a direct impact on technology-related revenue within assigned store. In addition, this position will perform Manager on Duty responsibilities as outlined in the MOD standards. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
     
     
    Primary Responsibilities:
     
    1. Initiate action with customers shopping for technology and provide impartial, knowledgeable advice about technology products.
    2. Qualify customers to identify their needs with respect to technology products in order to customize and delivery a technology solution that best fits those needs, including accessories and services.
    3. Use subject matter expertise to drive sales and customer awareness of the Office Depot technology product selection by providing product demonstrations and end user training sessions.
    4. Meet sales objectives and goals, including attachment and up-selling goals.
    5. Train the store’s associate team on current OD technology product offerings as well as new items being introduced to the OD technology assortment.
    6. Perform Manager on Duty responsibilities as outlined in the MOD standards.
     
     
    Education & Experience
     
    Level of Formal Education: High School diploma or equivalent edu preferred
    Area of Study:
    Years of Experience: Minimum 2 years experience in related field
    Type of Experience: Technology
    Special Certifications: 
    (CPA, Etc.)
    Language Skills:
    Technical Competencies:
    Business Machines, Networking, and PC’s
    Skills and Ability:
    Ability to work a full-time flexible schedule, including evenings and weekends as necessary
    Demonstrated ability to install software onto new laptops
    Able to work independently and handle multiple tasks
    Able to analyze situations and gather information to develop sound, ethical business solutions
    Ability to use electronic communication devises during all working hours which includes wearing a headset or a devise on or in the ear
    Ability to lift and/or move up to 50 pounds occasionally and 25 pounds regularly and climb ladders
    Ability to stand and move about for extended periods of time with only brief periods of sitting
    Information Systems:
    (People Soft, etc.)
    Personal Attributes:
    Excellent communication skills required (emphasis on listening skills and presentation skills)
    Positive and Engaging
    Action Oriented
    Integrity, Accountability & Trust
    Demonstrate passion for the brand, products, services and solutions offered to our customers 
    Must possess a desire to continually develop personal selling skills and product knowledge
    Other/Preferred: Drive for Results
    Decision Quality
    Patience
     
     
    Pay, Benefits & Work Schedule
    Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
     
    How To Apply
    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
     
    Equal Employment Opportunity
    Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
     

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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Career Progression

  • 2012
    SALES/SOLUTIONS ADVISOR
  • 2014
    GENERAL MANAGER
  • 2018
    STORE PROJECTS MANAGER
  • 2020
    SR. PRODUCT DIRECTOR

Associate Spotlight

Phillip R
 

Phillip Rumpf

Retail District Sales Manager

Meet Phillip Rumpf, our Retail District Sales Manager in the Salt Lake City UT market. Phillip has been with Office Depot for 5 years now, and in that time, he has quickly advanced through our stores organization as a Customer Service Manager, Assistant Store Manager, Store Manager and now as District Sales Manager.

The path to his current position has been challenging and rewarding and his leadership took the opportunity to develop him and encourage his ambitions along the way. As a Store Manager, Phillip was identified as a high potential leader and was selected for our “Blue Angels” program for leadership development which led to his current DSM role.

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