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Overview

Responsibilities

We are looking for a dynamic sales professional to maintain and grow value-added Apparel, Promotional Products and Print revenue from cross-channel business partnerships within existing high potential clients in the Key and Strategic accounts segment.  The CPD Development Manager is the primary customer point person for all Graphic Communications needs and acts as the advocate and voice of the customer while identifying growth opportunities within the assigned customer base.   

This position focuses on Account Penetration and Relationship Building to forecast business and meet or exceed assigned sales quotas.  It is also responsible for data integrity and the accuracy of work products, maintaining customer information in Office Depot’s CRM. 

This is a sales position with the primary responsibility for developing cross-channel business partnerships with high potential clients from medium to large-sized accounts which may have multiple locations within a defined geographical territory. This position manages the business relationship with identified accounts that have complex specific adjacency in Copy and Print related needs. In addition, this position assists in the deployment of new products, services, and solutions throughout both BSD and NAR Divisions through established partnerships with other sales associates.

Qualifications

  1. Engaged in sales activities outside of the office, face-to-face, including, but not limited to, creating relationships with non-Office Depot customers and develop a clear, complete understanding of their potential business issues and needs for more than 50% of work time. Sales activities also include selling to existing Office Depot customers a further and deeper range of products and services from office Depot. Note: Administrative maintenance and invoicing issues, even when accomplished at the customer’s site, do not count towards the over 50% of work time that is required to be spent in sales activities outside of the office. The primary focus of this position is sales, not administrative maintenance of the customer. Travel is required.

  2. Ensure effective execution of tactical and operational Copy and Print segment of the sales plans for all products and services relevant to geographical scope.

  3. The Development Manager will stay in tune with the changing demands of the marketplace and provide management with recommendations for training, new products, assortment and service enhancements in Copy and Print segment. ;Works under the direction of sales management to launch all new products, services, and solutions to both NAR and BSD Field personnel within a defined geographical territory.

  4. Identifies key targets from region listing & develops selling & penetration plans using a consultative selling approach to offer Copy and Print solutions.

  5. Partners with BSD sales associates to achieve a defined contract sales quota based on account/territory potential. Schedules joint face-to-face calls to customers in an attempt to meet and sell Copy and Print programs and solutions.

  6. Applies Copy and Print adjacency expertise to design and implement customer programs. Sells to multiple levels of decision-makers within larger, high potential accounts by developing partnerships with customers.

  7. Schedules face-to-face contact with current or prospective buyers on a daily basis. Sells value and innovative Copy and Print solutions beyond the core product to meet buyer needs.

  8. Directs account sales strategies as they relate to specific Copy and Print adjacency offerings. Designs optimal product/service mix to match essential buying criteria.

    • Bachelor’s Degree or equivalent experience

    • Minimum 3 years’ experience in Copy and Print related field

    • Sales experience, preferably in a complex business-to-consumer and business-to-business service-orientated environment; or demonstration of skills and learning through an internal development program and selection process.

       

      Pay, Benefits & Work Schedule

      Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

      How to Apply

      Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

      Equal Employment Opportunity

      Office Depot and Office Max are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.

      Fair Chance Ordinance

      • Ability to develop new and innovative strategic concepts, ideas and tactics. Strong critical thinking and analytical skills to manage a rapidly growing business.

      • Able to write and speak proficient English.

      • Strong sales skills with a thorough understanding of the consultative sales cycle.

      • Professional level presentation skills require excellent verbal and written communication skills.

      • Organizational skills

      • Advanced selling and negotiation skills

      • Demonstrated ability to initiate and analyze complex or undefined issues to determine proper course of actions

      • PC/Laptop operating knowledge and capabilities required

      • Achievement drive, concern for quality and execution, customer satisfaction orientation, personal maturity, managing and motivating associates, developing associates, judgment

      • We will consider for employment qualified applicants with arrest and conviction recordsCity & County of San Francisco Fair Chance Ordinance
  9. Partner with Field Support Leaders, RVPs, and BSD Directors & VPs to ensure that Copy and Print adjacency selling programs achieve their revenue and IMU targets.

     

    Other Information

     

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    Responsibilities

    We are looking for a dynamic sales professional to maintain and grow value-added Apparel, Promotional Products and Print revenue from cross-channel business partnerships within existing high potential clients in the Key and Strategic accounts segment.  The CPD Development Manager is the primary customer point person for all Graphic Communications needs and acts as the advocate and voice of the customer while identifying growth opportunities within the assigned customer base.   

    This position focuses on Account Penetration and Relationship Building to forecast business and meet or exceed assigned sales quotas.  It is also responsible for data integrity and the accuracy of work products, maintaining customer information in Office Depot’s CRM. 

    This is a sales position with the primary responsibility for developing cross-channel business partnerships with high potential clients from medium to large-sized accounts which may have multiple locations within a defined geographical territory. This position manages the business relationship with identified accounts that have complex specific adjacency in Copy and Print related needs. In addition, this position assists in the deployment of new products, services, and solutions throughout both BSD and NAR Divisions through established partnerships with other sales associates.

    Qualifications

    1. Engaged in sales activities outside of the office, face-to-face, including, but not limited to, creating relationships with non-Office Depot customers and develop a clear, complete understanding of their potential business issues and needs for more than 50% of work time. Sales activities also include selling to existing Office Depot customers a further and deeper range of products and services from office Depot. Note: Administrative maintenance and invoicing issues, even when accomplished at the customer’s site, do not count towards the over 50% of work time that is required to be spent in sales activities outside of the office. The primary focus of this position is sales, not administrative maintenance of the customer. Travel is required.

    2. Ensure effective execution of tactical and operational Copy and Print segment of the sales plans for all products and services relevant to geographical scope.

    3. The Development Manager will stay in tune with the changing demands of the marketplace and provide management with recommendations for training, new products, assortment and service enhancements in Copy and Print segment. ;Works under the direction of sales management to launch all new products, services, and solutions to both NAR and BSD Field personnel within a defined geographical territory.

    4. Identifies key targets from region listing & develops selling & penetration plans using a consultative selling approach to offer Copy and Print solutions.

    5. Partners with BSD sales associates to achieve a defined contract sales quota based on account/territory potential. Schedules joint face-to-face calls to customers in an attempt to meet and sell Copy and Print programs and solutions.

    6. Applies Copy and Print adjacency expertise to design and implement customer programs. Sells to multiple levels of decision-makers within larger, high potential accounts by developing partnerships with customers.

    7. Schedules face-to-face contact with current or prospective buyers on a daily basis. Sells value and innovative Copy and Print solutions beyond the core product to meet buyer needs.

    8. Directs account sales strategies as they relate to specific Copy and Print adjacency offerings. Designs optimal product/service mix to match essential buying criteria.

      • Bachelor’s Degree or equivalent experience

      • Minimum 3 years’ experience in Copy and Print related field

      • Sales experience, preferably in a complex business-to-consumer and business-to-business service-orientated environment; or demonstration of skills and learning through an internal development program and selection process.

         

        Pay, Benefits & Work Schedule

        Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

        How to Apply

        Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

        Equal Employment Opportunity

        Office Depot and Office Max are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.

        Fair Chance Ordinance

        • Ability to develop new and innovative strategic concepts, ideas and tactics. Strong critical thinking and analytical skills to manage a rapidly growing business.

        • Able to write and speak proficient English.

        • Strong sales skills with a thorough understanding of the consultative sales cycle.

        • Professional level presentation skills require excellent verbal and written communication skills.

        • Organizational skills

        • Advanced selling and negotiation skills

        • Demonstrated ability to initiate and analyze complex or undefined issues to determine proper course of actions

        • PC/Laptop operating knowledge and capabilities required

        • Achievement drive, concern for quality and execution, customer satisfaction orientation, personal maturity, managing and motivating associates, developing associates, judgment

        • We will consider for employment qualified applicants with arrest and conviction recordsCity & County of San Francisco Fair Chance Ordinance
    9. Partner with Field Support Leaders, RVPs, and BSD Directors & VPs to ensure that Copy and Print adjacency selling programs achieve their revenue and IMU targets.

       

      Other Information

       

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

 
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Career Progression

  • 2010
    ISO REP, TECH
  • 2012
    COPY/PRINT DEPARTMENT MANAGER
  • 2014
    DISTRICT SALES MANAGER
  • 2020
    DIRECTOR, EMERGING GROWTH

Associate Spotlight

Chasity S
 

Chasity Schneider

Customer Programs Lead, Sales

"I came to Office Depot as a part time cashier in college. I quickly started working in the Copy & Print Center and was soon promoted to Department Manager. Less than 2 years later, I took a job with BSD in Outside CPD sales and since then have transitioned into several roles within the BSD organization. Thanks to my amazing manager who saw my potential and #LifeAtDepot for promoting growth!"

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