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Overview

Responsibilities

  • Translate corporate strategies or improvement initiatives into actions by designing, communicating and implementing sales and service processes and programs. Align or manage sales and service project plans with other major company initiatives. Integrate initiatives or actions with the OfficeMax technical environment, customer service, and sales business functions.
  • Plan and execute projects, processes, and programs for all segments of the business related to customer service and sales across multiple channels (e.g., phone, web, store, and fax).
  • Contract process design, creation, and implementation. Provide direction to the Analyst, Sr. SC Order Management as needed.
  • Recommend fine-tuning to contract organization strategy when appropriate based on risk and project status and provide post-implementation support and checkpoints for measuring success and developing improvement initiatives or actions.
  • Lead change efforts and partner with key stakeholders to identify the overall impact on associates. Plan and implement actions/activities to build awareness, understanding, and skills through various education or communication initiatives.
  • Partner with and guide Information Technology (IT) and other business unit (e.g. Merchandising, HR, Sales Compensation, Marketing, Supply Chain) to provide business direction and input to ongoing or new contract initiatives and strategies.
  • The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. 

Qualifications

  • Bachelors degree or equivalent experience
  • Business, Supply Chain Management, Marketing, MIS
  • Minimum 5 years experience in related field
    • Minimum 5 years’ experience in managing process implementations or related experience
    • Field experience a plus
  • Six Sigma, Lean Processes, APICS - Certification
  • Microsoft Excel, Word, PowerPoint, Project
  • Microsoft Visio and Publisher a plus
  • Skills and Ability:
    • Forecasting best practices
    • Replenishment Planning best practices
    • Inventory Planning best practices
    • IT requirements definition and documentation
    • Developing and conducting system testing
    • History of prior implementation success
    • Written and verbal communication skills
  • JDA Demand Planning, Replenishment Planning, and/or Inventory Optimization modules. JDA highly preferred but similar package (Oracle APS, SAP APO, etc) would be considered.
  • Should be skilled in the following competencies:
    • Compassion: is available and ready to help; demonstrates real empathy
    • Integrity & Trust: presents truthful; keeps confidences; admits mistakes; doesn't misrepresent self for personal gain
    • Self-Development: committed to and actively works to continuously improve; recognizes the need to change behavior; actively seeks feedback
    • Informing & Written Communication: through clear, succinct and timely messages that instigate appropriate actions.
    • Interpersonal Savvy: builds constructive and effective relationships
    • Creativity by easily making connections among previously unrelated notions and has new and unique ideas
    • Time Management: uses time effectively and efficiently, adept at multi-taking
    • Peer Relationships: responds and relates well to people in all positions
  • Master’s Degree preferred

 

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

 

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    Responsibilities

    • Translate corporate strategies or improvement initiatives into actions by designing, communicating and implementing sales and service processes and programs. Align or manage sales and service project plans with other major company initiatives. Integrate initiatives or actions with the OfficeMax technical environment, customer service, and sales business functions.
    • Plan and execute projects, processes, and programs for all segments of the business related to customer service and sales across multiple channels (e.g., phone, web, store, and fax).
    • Contract process design, creation, and implementation. Provide direction to the Analyst, Sr. SC Order Management as needed.
    • Recommend fine-tuning to contract organization strategy when appropriate based on risk and project status and provide post-implementation support and checkpoints for measuring success and developing improvement initiatives or actions.
    • Lead change efforts and partner with key stakeholders to identify the overall impact on associates. Plan and implement actions/activities to build awareness, understanding, and skills through various education or communication initiatives.
    • Partner with and guide Information Technology (IT) and other business unit (e.g. Merchandising, HR, Sales Compensation, Marketing, Supply Chain) to provide business direction and input to ongoing or new contract initiatives and strategies.
    • The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. 

    Qualifications

    • Bachelors degree or equivalent experience
    • Business, Supply Chain Management, Marketing, MIS
    • Minimum 5 years experience in related field
      • Minimum 5 years’ experience in managing process implementations or related experience
      • Field experience a plus
    • Six Sigma, Lean Processes, APICS - Certification
    • Microsoft Excel, Word, PowerPoint, Project
    • Microsoft Visio and Publisher a plus
    • Skills and Ability:
      • Forecasting best practices
      • Replenishment Planning best practices
      • Inventory Planning best practices
      • IT requirements definition and documentation
      • Developing and conducting system testing
      • History of prior implementation success
      • Written and verbal communication skills
    • JDA Demand Planning, Replenishment Planning, and/or Inventory Optimization modules. JDA highly preferred but similar package (Oracle APS, SAP APO, etc) would be considered.
    • Should be skilled in the following competencies:
      • Compassion: is available and ready to help; demonstrates real empathy
      • Integrity & Trust: presents truthful; keeps confidences; admits mistakes; doesn't misrepresent self for personal gain
      • Self-Development: committed to and actively works to continuously improve; recognizes the need to change behavior; actively seeks feedback
      • Informing & Written Communication: through clear, succinct and timely messages that instigate appropriate actions.
      • Interpersonal Savvy: builds constructive and effective relationships
      • Creativity by easily making connections among previously unrelated notions and has new and unique ideas
      • Time Management: uses time effectively and efficiently, adept at multi-taking
      • Peer Relationships: responds and relates well to people in all positions
    • Master’s Degree preferred

     

    Equal Employment Opportunity

    Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

    We will consider for employment qualified applicants with arrest and conviction records.

    Pay, Benefits & Work Schedule

    Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

    How to Apply

     

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

    Fair Chance Ordinance

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

 
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Career Progression

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    SUPPLY CHAIN TRAINER
  • 2011
    DISTRIBUTION MANAGER
  • 2015
    SR. MANAGER, SUPPLY CHAIN OPERATIONS
  • 2019
    SUPPLY CHAIN REGIONAL VP

Associate Spotlight

Jon L
 

Jon Lanning

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"I am currently the specialist on first shift helping to oversee module putaway. With the diverse culture Office Depot has, I play a huge role in the training of new associates. I am currently a member of the Lit Program where I am being trained to be a manager with Office Depot. I feel my role is huge in the promotion of positivity, and also creating effective work teams. What gravitated me to Office Depot was my mother worked for the company for many years prior. The stories she would tell about the amazing culture at her work changed my career path to Office Depot. I love where this journey has taken me and the growth I’ve had through the company."

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