The CBFS Service Plan Specialist will be responsible for the direct support of the CBFS service team by creating, developing and maintaining current and future service profiles and value added offerings. In addition, they work closely with vendors, CBFS leadership and field selling resources to develop new programs based on emerging markets, changing technology, vendor tools and competitive market success. The overall result of the construction of the service programs and offerings is to facilitate profitable and billable service programs creating a revenue generating service culture vs. expense based support mechanisms.
Bachelor’s degree or equivalent experience and minimum 4 years’ experience in related field.
&bull Ability to communicate effectively across Business and Finance, Planning, Marketing, Operations, and other internal teams, lead conversations and influence others.
&bull Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
&bull Creative problem solver with proven negotiation skill set.
&bull Ability to sell vendors regarding placing their service with Office Depot.
&bull Strong analytical and problem solving skills, ability to conduct analysis, and make decisions under competing deadlines.
&bull Proficient PC skills and ability to effectively operate across multiple merchandising computer applications and programs.
&bull Experience interacting at the executive level.
&bull Minimum of two years marketing and/or communications
&bull Familiarity with end-user data needs, in-depth understanding of data warehouse logical data models
&bull Extensive experience creating excel-based reports
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Fair Chance OrdinanceWe will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance
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As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.
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