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Overview

Responsibilities:
Provides Human Resource support to the stores organization in establishing and maintaining a strong associate relations environment. Work closely with district and store operations to plan and coordinate associate relations. Carries out implementation and execution of company and store programs.
Conduct investigations of associate complaints, including the Problem Resolution Process and Hotline submissions. Act as neutral intermediary. This may include coaching associates (management and non-management) on how to handle a situation without HR intervention. Prepare investigative reports, PRP and Hotline responses.
Manages and provides early intervention and support for the resolution of a variety of complex associate relations issues, including complaints of sexual harassment and discrimination.; Takes pro-active steps to address situations or initiatives that may be perceived negatively by the associates, working with Store Managers and District Managers to enhance their abilities to recognize widespread situations and respond appropriately.
Serve as a liaison and resource to management and associates by developing awareness of the purpose and intent of Office Depot policies relating to Human Resource practices. Communicate policy and procedure changes. Works as a centralized group to develop and enhance Office Depot policies.
Provide advice and guidance to Regional Vice Presidents, District Managers and Store Managers on associate disciplinary issues, to include documentation (PRP, PCD, RODs and/or action plans and follow-up) and coaching on how to manage the conversations in alignment with Office Depot values. May provide feedback regarding RVPs, DMs and SMs in handling ER issues as a basis of evaluating leadership skills for talent management conversations.
Support management with employment law compliance, including ADA issues, leaves of absence, and EEO. Document ADA interactive process.
Support management in creating an environment that remains union-free through positive associate relations, including conducting management training. Will give direction and assistance in handling union activity that may occur, i.e. union pamphlet found in location.
Works with employment law team to respond to EEOC, DOL and other legal claims.; Represents the Company in mediations, depositions, and other legal processes.
Act as a resource to the large associate population to include directing associates or managers to the appropriate areas for resolution (e.g. refer to internal customer assistance line for reporting of an LOA or payroll for payroll inquiries.)
Act as a liaison between the Store management team and associates, and functional areas such as Legal, Benefits, Compensation, Payroll, Strategic Staffing, etc., serving as key source for information as it relates to the retail organization.
May conduct focus groups or reach out to other HR business professionals to assist in the resolution of escalated Employee Relations issues.
Will partner with NAR management and/or legal on termination recommendations / decisions and provide guidance on the appropriate termination documentation, conversations, and processes.
Other duties, as assigned.
Qualifications:
Business, HR, or related Bachelors degree (B.A./B.S.)
Four to Seven years of experience and/or training in Employee Relations or general HR experience.

Other Information:
PHR or SPHR preferred
Lominger competencies:
Decision quality
Organizing
Managerial courage
Conflict management
Influencing others
Communication
Customer Focus
Listening
Managing Vision and Purpose
Sizing up people
Problem solving
Dealing with ambiguity
Other:
In depth knowledge of federal, state, and local employment laws and regulations
Proficiency with Microsoft Word, Excel, and PowerPoint
Must be able to speak, understand, read, and write English
Positive, upbeat attitude; excellent organizational skills; ability to multitask; good listener; comfortable with remote management; ability to travel; flexible and open to change

 
Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records.

How to Apply

 

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    Responsibilities:
    Provides Human Resource support to the stores organization in establishing and maintaining a strong associate relations environment. Work closely with district and store operations to plan and coordinate associate relations. Carries out implementation and execution of company and store programs.
    Conduct investigations of associate complaints, including the Problem Resolution Process and Hotline submissions. Act as neutral intermediary. This may include coaching associates (management and non-management) on how to handle a situation without HR intervention. Prepare investigative reports, PRP and Hotline responses.
    Manages and provides early intervention and support for the resolution of a variety of complex associate relations issues, including complaints of sexual harassment and discrimination.; Takes pro-active steps to address situations or initiatives that may be perceived negatively by the associates, working with Store Managers and District Managers to enhance their abilities to recognize widespread situations and respond appropriately.
    Serve as a liaison and resource to management and associates by developing awareness of the purpose and intent of Office Depot policies relating to Human Resource practices. Communicate policy and procedure changes. Works as a centralized group to develop and enhance Office Depot policies.
    Provide advice and guidance to Regional Vice Presidents, District Managers and Store Managers on associate disciplinary issues, to include documentation (PRP, PCD, RODs and/or action plans and follow-up) and coaching on how to manage the conversations in alignment with Office Depot values. May provide feedback regarding RVPs, DMs and SMs in handling ER issues as a basis of evaluating leadership skills for talent management conversations.
    Support management with employment law compliance, including ADA issues, leaves of absence, and EEO. Document ADA interactive process.
    Support management in creating an environment that remains union-free through positive associate relations, including conducting management training. Will give direction and assistance in handling union activity that may occur, i.e. union pamphlet found in location.
    Works with employment law team to respond to EEOC, DOL and other legal claims.; Represents the Company in mediations, depositions, and other legal processes.
    Act as a resource to the large associate population to include directing associates or managers to the appropriate areas for resolution (e.g. refer to internal customer assistance line for reporting of an LOA or payroll for payroll inquiries.)
    Act as a liaison between the Store management team and associates, and functional areas such as Legal, Benefits, Compensation, Payroll, Strategic Staffing, etc., serving as key source for information as it relates to the retail organization.
    May conduct focus groups or reach out to other HR business professionals to assist in the resolution of escalated Employee Relations issues.
    Will partner with NAR management and/or legal on termination recommendations / decisions and provide guidance on the appropriate termination documentation, conversations, and processes.
    Other duties, as assigned.
    Qualifications:
    Business, HR, or related Bachelors degree (B.A./B.S.)
    Four to Seven years of experience and/or training in Employee Relations or general HR experience.

    Other Information:
    PHR or SPHR preferred
    Lominger competencies:
    Decision quality
    Organizing
    Managerial courage
    Conflict management
    Influencing others
    Communication
    Customer Focus
    Listening
    Managing Vision and Purpose
    Sizing up people
    Problem solving
    Dealing with ambiguity
    Other:
    In depth knowledge of federal, state, and local employment laws and regulations
    Proficiency with Microsoft Word, Excel, and PowerPoint
    Must be able to speak, understand, read, and write English
    Positive, upbeat attitude; excellent organizational skills; ability to multitask; good listener; comfortable with remote management; ability to travel; flexible and open to change

     
    Equal Employment Opportunity

    Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

    We will consider for employment qualified applicants with arrest and conviction records.

    How to Apply

     

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

    Pay, Benefits & Work Schedule

    Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

    Fair Chance Ordinance

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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Career Progression

  • 2014
    MERCHANDISING INTERN
  • 2015
    CATEGORY ASSISTANT
  • 2017
    SR. ASSOCIATE MERCHANT
  • 2020
    DIVISIONAL MERCHANDISING DIRECTOR

Associate Spotlight

Carlos Q
 

Carlos Quiros

Lead Functional Analyst, PMO

"I began my career as an intern in Property Accounting at Office Depot 12 years ago. Office Depot helped me leverage my academic background in Finance, leading me to tenures in General Accounting, Accounts Receivable, Financial Planning & Analysis. I was able to then pivot my career to the IT PMO, and more recently the EPMO. As a Lead Functional Analyst, I work to improve the financial visibility of projects to Project Managers and Leaders across the enterprise as well as to enable better decision making. I look forward to growing with Office Depot and contributing to a winning environment!"

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