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Overview

The Enterprise Loss Prevention & Safety Manager is responsible for protecting associates, customers, and company profits by managing loss prevention, safety and environmental strategies within an assigned area.

The position supports all field and corporate business units - Retail, Supply Chain, Business Solutions Division, Human Resources, Legal, eComm, Federation, and company subsidiaries.

Support requires knowledge of the various business units and systems. The role coaches consistency of programs and policies to deliver a safety culture, shrink reduction, operational execution, regulatory compliance, physical security, and investigative casework.

In addition to coaching associates, conducting inspections, audit management, criminal and procedural investigations, the role also responds to crisis events, providing guidance and support to the business.  Prompt response and informed guidance is a requirement of the role.

Travel within the assigned markets is 50%- 75% of the time.  Travel outside of the assigned area may be required based on business needs.

 

Primary Responsibilities:

  1. Implement strategic loss prevention and safety initiatives for all business units and support functions to safeguard associates and company profits:
  • Partner with Site and Market Leaders to drive impact with LP & Safety programs.
  • Analyze data to identify areas of risk and partner with managers to remedy.
  • Conduct site visits to coach leaders to recognize and mitigate exposure within their business
  • Support physical security needs (examples- alarm and CCTV systems, electronic article surveillance, merchandise security hardware, and premises security)
  • Implement loss prevention, safety awareness, and environmental programs
  • Champion a healthy loss prevention and safety culture for all associate

 

  1. Conduct audits to validate safety, process, and regulatory compliance:
  • Evaluate Safety behavior, awareness, and facility conditions to ensure associate and customer safety
  • Evaluate Processes and execution to verify policy compliance, efficiency, and profit protection

Evaluate Regulatory Compliance standards and performance for required business ratings. Examples: OSHA, EPA, DOT, SOX, C-TPAT, & D&T

 

  1. Deliver Training
  • Partner with Site and Market leaders to ensure required compliance training is executed.

Develop resources and support training to address identified needs and exposures for Safety, Processes, or Regulatory Audits

 

  1. Criminal, procedural, and ethical investigations
  • Conduct professional investigations to identify, research, and resolve criminal, procedural, or ethical concerns surfaced through the Hotline, analytics, audits, or in support of business partners’ investigations
  • Deliver investigative reporting to support appropriate responses to include corrective action, termination, and / or prosecution

Partner with law enforcement agencies and Organized Crime Associations to successfully remedy internal and external theft against the company

 

Qualifications:

 

  • Bachelors Degree in Business, Management, Criminal Justice, Accounting or Law or equivalent experience
  • Minimum 5 years’ experience in related field
  • Minimum 2 years Loss Prevention Leadership role
  • Special Certifications: Interview/Interrogation, LPC, CFI
  • Technical Competencies: Microsoft Office Suite, Investigation casework, Safety, Environmental, Regulatory Compliance
  • Skills & Ability:
    • Communication
      • Must be comfortable communicating at all levels of the organization- hourly associate to Vice President
      • Strong verbal and written communication skills required – documenting of audit findings to providing case testimony
      • Deliver training for policy and procedures
      • Builds partnerships with business partners
    • Business Knowledge
      • Understanding of each business unit’s process and systems for research and audit ability
    • Physical Security & Awareness
      • Provide professional assessment of risk and physical security plans for all assigned business units
      • Providing guidance to business leaders during crisis
      • Knowledgeable of OSHA guidelines for injury, illness, and prevention programs
      • Liaison with local, regional & federal authorities, OSHA, C-TPAT, Dept of Agriculture, Dept of Health, and LP/Safety vendors
    • Project Management
      • Required to manage a variety of projects and performance measures across multiple business units
      • Detailed audit and process review ability- strong organizational skills
      • Construct and deliver impactful presentations from work product
    • Investigation & Interview Knowledge
      • Solid understanding of investigative techniques, applicable laws and industry practices
      • Understanding proper procedures for pursuing criminal prosecution while working in various legal jurisdictions and with different law enforcement organizations
      • Conducts professional investigative interviews
      • Manage and maintain confidential information
      • Models company values while coaching employees
      • Recognizes opportunities to improve existing policy and procedure and provides recommendations for change

 

Equal Employment Opportunity

 

Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

 

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Fair Chance Ordinance

 

We will consider for employment qualified applicants with arrest and conviction recordsCity & County of San Francisco Fair Chance Ordinance

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    The Enterprise Loss Prevention & Safety Manager is responsible for protecting associates, customers, and company profits by managing loss prevention, safety and environmental strategies within an assigned area.

    The position supports all field and corporate business units - Retail, Supply Chain, Business Solutions Division, Human Resources, Legal, eComm, Federation, and company subsidiaries.

    Support requires knowledge of the various business units and systems. The role coaches consistency of programs and policies to deliver a safety culture, shrink reduction, operational execution, regulatory compliance, physical security, and investigative casework.

    In addition to coaching associates, conducting inspections, audit management, criminal and procedural investigations, the role also responds to crisis events, providing guidance and support to the business.  Prompt response and informed guidance is a requirement of the role.

    Travel within the assigned markets is 50%- 75% of the time.  Travel outside of the assigned area may be required based on business needs.

     

    Primary Responsibilities:

    1. Implement strategic loss prevention and safety initiatives for all business units and support functions to safeguard associates and company profits:
    • Partner with Site and Market Leaders to drive impact with LP & Safety programs.
    • Analyze data to identify areas of risk and partner with managers to remedy.
    • Conduct site visits to coach leaders to recognize and mitigate exposure within their business
    • Support physical security needs (examples- alarm and CCTV systems, electronic article surveillance, merchandise security hardware, and premises security)
    • Implement loss prevention, safety awareness, and environmental programs
    • Champion a healthy loss prevention and safety culture for all associate

     

    1. Conduct audits to validate safety, process, and regulatory compliance:
    • Evaluate Safety behavior, awareness, and facility conditions to ensure associate and customer safety
    • Evaluate Processes and execution to verify policy compliance, efficiency, and profit protection

    Evaluate Regulatory Compliance standards and performance for required business ratings. Examples: OSHA, EPA, DOT, SOX, C-TPAT, & D&T

     

    1. Deliver Training
    • Partner with Site and Market leaders to ensure required compliance training is executed.

    Develop resources and support training to address identified needs and exposures for Safety, Processes, or Regulatory Audits

     

    1. Criminal, procedural, and ethical investigations
    • Conduct professional investigations to identify, research, and resolve criminal, procedural, or ethical concerns surfaced through the Hotline, analytics, audits, or in support of business partners’ investigations
    • Deliver investigative reporting to support appropriate responses to include corrective action, termination, and / or prosecution

    Partner with law enforcement agencies and Organized Crime Associations to successfully remedy internal and external theft against the company

     

    Qualifications:

     

    • Bachelors Degree in Business, Management, Criminal Justice, Accounting or Law or equivalent experience
    • Minimum 5 years’ experience in related field
    • Minimum 2 years Loss Prevention Leadership role
    • Special Certifications: Interview/Interrogation, LPC, CFI
    • Technical Competencies: Microsoft Office Suite, Investigation casework, Safety, Environmental, Regulatory Compliance
    • Skills & Ability:
      • Communication
        • Must be comfortable communicating at all levels of the organization- hourly associate to Vice President
        • Strong verbal and written communication skills required – documenting of audit findings to providing case testimony
        • Deliver training for policy and procedures
        • Builds partnerships with business partners
      • Business Knowledge
        • Understanding of each business unit’s process and systems for research and audit ability
      • Physical Security & Awareness
        • Provide professional assessment of risk and physical security plans for all assigned business units
        • Providing guidance to business leaders during crisis
        • Knowledgeable of OSHA guidelines for injury, illness, and prevention programs
        • Liaison with local, regional & federal authorities, OSHA, C-TPAT, Dept of Agriculture, Dept of Health, and LP/Safety vendors
      • Project Management
        • Required to manage a variety of projects and performance measures across multiple business units
        • Detailed audit and process review ability- strong organizational skills
        • Construct and deliver impactful presentations from work product
      • Investigation & Interview Knowledge
        • Solid understanding of investigative techniques, applicable laws and industry practices
        • Understanding proper procedures for pursuing criminal prosecution while working in various legal jurisdictions and with different law enforcement organizations
        • Conducts professional investigative interviews
        • Manage and maintain confidential information
        • Models company values while coaching employees
        • Recognizes opportunities to improve existing policy and procedure and provides recommendations for change

     

    Equal Employment Opportunity

     

    Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

    Pay, Benefits & Work Schedule

    Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

    How to Apply

     

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

    Fair Chance Ordinance

     

    We will consider for employment qualified applicants with arrest and conviction recordsCity & County of San Francisco Fair Chance Ordinance

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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Career Progression

  • 2014
    MERCHANDISING INTERN
  • 2015
    CATEGORY ASSISTANT
  • 2017
    SR. ASSOCIATE MERCHANT
  • 2020
    DIVISIONAL MERCHANDISING DIRECTOR

Associate Spotlight

Carlos Q
 

Carlos Quiros

Lead Functional Analyst, PMO

"I began my career as an intern in Property Accounting at Office Depot 12 years ago. Office Depot helped me leverage my academic background in Finance, leading me to tenures in General Accounting, Accounts Receivable, Financial Planning & Analysis. I was able to then pivot my career to the IT PMO, and more recently the EPMO. As a Lead Functional Analyst, I work to improve the financial visibility of projects to Project Managers and Leaders across the enterprise as well as to enable better decision making. I look forward to growing with Office Depot and contributing to a winning environment!"

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