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Overview

Responsibilities

Responsable for setting-up of Office Depot Contract accounts that are basic but still require intervention to ensure account accuracy. He/She will manage basic account set-ups that are submitted by the field selling organization and will manage maintenance requests including account and end user changes.; This person will ensure internet accounts are set-up and end user access is established for online ordering.; They will also manage SPC processing for customers utilizing this function.

  • Manage set-up of accounts and end users providing access to Office Depot ordering platforms for our customers
  • Perform tasks associated with the setup and maintenance of all business customers.; Providing support to both internal and external business customers utilizing various corporate support systems; following specific operating procedures.
  • Communication with a wide range of Office Depot associates to ensure account set-ups are done on time and accurately.
  • Ability to demonstrate proficiency in written/verbal communication for both internal and external customers.; Demonstrate proper telephone etiquette.
  • Data Entry Skills that are beneficial to accurate account set-up for our BSD accounts and the end users utilizing the BSD website.
  • Manage set-up of all BSD Internet Users, Custom Shopping Lists, Customized Views, Approvals and Workflows, Custom Bulletin Boards.
  • Manage Store Purchasing card Set-up and Processing, ensuring that cards are received by all applying end users.
  • High School Diploma. 3 years exp in Account Administration or Customer Set-up.
  • Data Entry Skills, Excellent communication skills with the ability to communicate at most levels

Qualifications

  • High School Diploma or GED
  • Three years of experience in related field
  • Experience in Account Administration or Customer Set-up

Other Information

  • Knowledge of AOPS
  • Data Entry Skills
  • Excellent communication skills with the ability to communicate at most levels

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    Responsibilities

    Responsable for setting-up of Office Depot Contract accounts that are basic but still require intervention to ensure account accuracy. He/She will manage basic account set-ups that are submitted by the field selling organization and will manage maintenance requests including account and end user changes.; This person will ensure internet accounts are set-up and end user access is established for online ordering.; They will also manage SPC processing for customers utilizing this function.

    • Manage set-up of accounts and end users providing access to Office Depot ordering platforms for our customers
    • Perform tasks associated with the setup and maintenance of all business customers.; Providing support to both internal and external business customers utilizing various corporate support systems; following specific operating procedures.
    • Communication with a wide range of Office Depot associates to ensure account set-ups are done on time and accurately.
    • Ability to demonstrate proficiency in written/verbal communication for both internal and external customers.; Demonstrate proper telephone etiquette.
    • Data Entry Skills that are beneficial to accurate account set-up for our BSD accounts and the end users utilizing the BSD website.
    • Manage set-up of all BSD Internet Users, Custom Shopping Lists, Customized Views, Approvals and Workflows, Custom Bulletin Boards.
    • Manage Store Purchasing card Set-up and Processing, ensuring that cards are received by all applying end users.
    • High School Diploma. 3 years exp in Account Administration or Customer Set-up.
    • Data Entry Skills, Excellent communication skills with the ability to communicate at most levels

    Qualifications

    • High School Diploma or GED
    • Three years of experience in related field
    • Experience in Account Administration or Customer Set-up

    Other Information

    • Knowledge of AOPS
    • Data Entry Skills
    • Excellent communication skills with the ability to communicate at most levels

    Equal Employment Opportunity

    Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

    We will consider for employment qualified applicants with arrest and conviction records.

    How to Apply

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

    Pay, Benefits & Work Schedule

    Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

    Fair Chance Ordinance

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

 
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Career Progression

  • 2010
    ISO REP, TECH
  • 2012
    COPY/PRINT DEPARTMENT MANAGER
  • 2014
    DISTRICT SALES MANAGER
  • 2020
    DIRECTOR, EMERGING GROWTH

Associate Spotlight

Chasity S
 

Chasity Schneider

Customer Programs Lead, Sales

"I came to Office Depot as a part time cashier in college. I quickly started working in the Copy & Print Center and was soon promoted to Department Manager. Less than 2 years later, I took a job with BSD in Outside CPD sales and since then have transitioned into several roles within the BSD organization. Thanks to my amazing manager who saw my potential and #LifeAtDepot for promoting growth!"

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