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Overview
The Sr. Manager SRE – Cloud & Kubernetes Services is responsible for building and managing the team that provides 24x7 platform services for the Technology Infrastructure Engineering organization at Office Depot. This is a hands-on role operating enterprise-scale Cloud & Kubernetes platforms across public and private environments. The ideal candidate will be well versed in running an SRE and/or DevOps organization focused on continually identifying opportunities to increase efficiency, eliminate downtime, optimize costs, and maintain performance at scale using modern automation and orchestration methodologies. This role works across multiple product and service teams to help ensure a unified operations organization.
Success in this role requires very strong technical leadership skills to manage, motivate and lead a highly technical team of engineers and managed service providers. The ideal candidate will bring a security-minded background and an understanding of software-defined, automated & orchestrated service delivery ecosystems along with the ability to envision the cloud & Kubernetes operating models of the future.
Duties and Responsibilities:
- Facilitate and lead a cross-functional operations team responsible for the productivity, quality, and success of the broader developer teams at Office Depot and its associated companies
- Work closely with Product Management and other stakeholders to gather translate requirements
- Organize the team to provide consistent and steady output
- Remove blockers and impediments that impact the team
- Motivate, guide, and mentor the team to grow in knowledge and skills
- Provide technical input as needed but primarily create an environment where the team can self-organize
- Facilitate and enforce all team ceremonies and meetings. Ensure processes are followed. Adapt as necessary
- Provide constructive feedback and coaching to team members via regular 1:1 sessions
- Listen to feedback from the team and use it to improve the environment and productivity of the team
Qualifications:
- Education and Experience
- Minimum 10+ years industry experience.
- Bachelor’s degree or equivalent, or equivalent combination of education and experience
- Technical Experience
- Experience supporting a cloud native application stack (Azure and/or AWS)
- Experience working with Kubernetes, and managed Kubernetes platforms (AKS or EKS)
- Experience with IaC frameworks (Ansible/Azure Resource Manager/Terraform/CloudFormation)
- Experience working inside modern observability platforms for centralized logging (Splunk, ELK), APM (New Relic), and platform telemetry (Grafana)
- Experience delivering CI/CD pipelines (Jenkins, GitHub/Actions)
- Strong Linux or Windows experience (both preferred)
- Experience supporting Java and/or .Net front end services to backend storage systems (SQL and No-SQL contexts)
- Strong experience working with Git-driven operations (API driven infrastructure build/deployment)
- Strong coding experience in any of the following: java, python, ruby, go (Python is preferred)
- Additional Eligibility Qualifications
- Experience leading SRE teams in a SaaS context
- Strong mentorship experience taking SRE teams through transformational periods
- Experience working in distributed teams
- Experience working in cloud-native and on-premise platforms
- Strong interpersonal skills
- A can-do attitude and sense of urgency for a high growth/ fast paced environment
- Proven track record of leading implementations of build and release engineering best practices, both processes and technologies
- Curious mind, always wanting to learn new technologies
- Ability to think outside of the box to resolve issues and create solutions
- Experience working with Agile software development principles.
- Strong organizational and time-management skills.
- Ability to create and maintain technology documentation and diagrams
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Physical:
- Medical Insurance/Prescription Drugs
- Dental Insurance
- Vision Insurance
- Flu shots
Emotional:
- Mental Health Benefits
- Support Programs
- Employee Assistance Program (EAP)
Work-Life:
- Location Events & Activities
- Onboarding Plan & 'Buddy'
- Recognition & Rewards Programs
- Flexible Work Schedules
- Paid Holidays (as applicable by business unit)
- Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
Financial:
- 401(k) and Roth Savings Plans
- Savings Plan Employer Match
- Commuter Benefits
- FSA/HSA Pre-Tax Benefits
- HSA Employer Match
- Discount Center
- Employee & Dependent Life and Accidental Death & Dismemberment
- Short & Long-Term Disability
Community:
- Charitable Giving
- Volunteering & Mentorship
- Associate Resource Groups focused on Diversity and Inclusion
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Emotional:
- Employee Assistance Programs
Community:
- Associate Resource Groups focused on Diversity and Inclusion
Physical:
- Flu Shots
Work-Life:
- Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
Financial:
- 401 (k) and Roth Savings Plans
- Savings Plan Employer Match
- Discount Center
As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.
Career Progression
- 2014MERCHANDISING INTERN
- 2015CATEGORY ASSISTANT
- 2017SR. ASSOCIATE MERCHANT
- 2020DIVISIONAL MERCHANDISING DIRECTOR
Associate Spotlight
Carlos Quiros
Lead Functional Analyst, PMO
"I began my career as an intern in Property Accounting at Office Depot 12 years ago. Office Depot helped me leverage my academic background in Finance, leading me to tenures in General Accounting, Accounts Receivable, Financial Planning & Analysis. I was able to then pivot my career to the IT PMO, and more recently the EPMO. As a Lead Functional Analyst, I work to improve the financial visibility of projects to Project Managers and Leaders across the enterprise as well as to enable better decision making. I look forward to growing with Office Depot and contributing to a winning environment!"
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