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Overview

Responsibilities:

The Inside Sales Representative-Technology (ISR-Tech) is a highly technical, complex consultative selling role responsible for revenue growth and customer retention as part of a business-to-business integrated sales model.; The ISR-Tech is responsible for managing customer relationships by making outbound value-added contact within the context of an established contact plan to their assigned account base, via telephone; as well as accepting inbound calls.; While all inbound and outbound contacts will be strategically focused on revenue growth and customer retention, specific outbound call initiatives/campaigns may vary to include lead generation, account penetration, product penetration, introduction of new product/services offerings, relations building and invitations to training events (webinars, tradeshows, etc.).; Appropriately manage customers prospecting to connect directly with future customers.; Appropriately collaborate with distribution and vendor partners to create a unified and professional customer facing presentation of our capabilities and solutions. This position will focus on public, small, mid and large companies. The ISR-Tech will be responsible for generating immediate, compelling customer interest, ensuring that the product or services offers sufficient value to generate a willingness to continue the sales dialogue.; The associate should initiate exploratory discussions to schedule solid and specific follow-up calls in an effort to continue facilitating buying processes.;; Building and cultivating customer relationships; managing and growing assigned territory, revenue and margin.; Achieving revenues and sales goals as outlined in the Incentive Plan.

Other Information:

Strong sales skills in the area of telephone sales, professional and consultative selling.

Excellent verbal and written communication skills.

Team Player.

High level of drive and initiative to achieve goals.

Demonstrated negotiation skills.

Ability to type 30 – 60 wpm.

Demonstrated aptitude to learn and utilize new technology related tools.

Strong interpersonal skills.

Financial acumen.

Effective time management and organizational skills required.

 

Qualifications:

Associate’s degree or equivalent experience and minimum 2 years’ experience in related field.

 

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records.

 

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    Responsibilities:

    The Inside Sales Representative-Technology (ISR-Tech) is a highly technical, complex consultative selling role responsible for revenue growth and customer retention as part of a business-to-business integrated sales model.; The ISR-Tech is responsible for managing customer relationships by making outbound value-added contact within the context of an established contact plan to their assigned account base, via telephone; as well as accepting inbound calls.; While all inbound and outbound contacts will be strategically focused on revenue growth and customer retention, specific outbound call initiatives/campaigns may vary to include lead generation, account penetration, product penetration, introduction of new product/services offerings, relations building and invitations to training events (webinars, tradeshows, etc.).; Appropriately manage customers prospecting to connect directly with future customers.; Appropriately collaborate with distribution and vendor partners to create a unified and professional customer facing presentation of our capabilities and solutions. This position will focus on public, small, mid and large companies. The ISR-Tech will be responsible for generating immediate, compelling customer interest, ensuring that the product or services offers sufficient value to generate a willingness to continue the sales dialogue.; The associate should initiate exploratory discussions to schedule solid and specific follow-up calls in an effort to continue facilitating buying processes.;; Building and cultivating customer relationships; managing and growing assigned territory, revenue and margin.; Achieving revenues and sales goals as outlined in the Incentive Plan.

    Other Information:

    Strong sales skills in the area of telephone sales, professional and consultative selling.

    Excellent verbal and written communication skills.

    Team Player.

    High level of drive and initiative to achieve goals.

    Demonstrated negotiation skills.

    Ability to type 30 – 60 wpm.

    Demonstrated aptitude to learn and utilize new technology related tools.

    Strong interpersonal skills.

    Financial acumen.

    Effective time management and organizational skills required.

     

    Qualifications:

    Associate’s degree or equivalent experience and minimum 2 years’ experience in related field.

     

    Equal Employment Opportunity

    Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

    We will consider for employment qualified applicants with arrest and conviction records.

     

    Pay, Benefits & Work Schedule

    Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

    How to Apply

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

    Fair Chance Ordinance

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

 
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Career Progression

  • 2010
    ISO REP, TECH
  • 2012
    COPY/PRINT DEPARTMENT MANAGER
  • 2014
    DISTRICT SALES MANAGER
  • 2020
    DIRECTOR, EMERGING GROWTH

Associate Spotlight

Chasity S
 

Chasity Schneider

Customer Programs Lead, Sales

"I came to Office Depot as a part time cashier in college. I quickly started working in the Copy & Print Center and was soon promoted to Department Manager. Less than 2 years later, I took a job with BSD in Outside CPD sales and since then have transitioned into several roles within the BSD organization. Thanks to my amazing manager who saw my potential and #LifeAtDepot for promoting growth!"

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