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Overview

Job Description:
The Lead Citizen Developer, Salesforce Administrator role is responsible for leading the strategy, delivery, and support of BSD Projects. This candidate will be hands-on from Ideation, Solutioning, Design, Development, and Build through Production implementation. The Lead Citizen Developer will participate in triage and troubleshooting for critical problems and serves as a strong technical resource for related technologies and project delivery. She/he will demonstrate collaboration skills with internal and external teams, independent task management, and leadership to influence best practices, processes, and procedures complementing BSD objectives.
 
Primary Responsibilities:
1. Lead strategy, solution design and development, pipeline builds, automation, configuration management, functional/performance testing, and application support.
 
2. Lead project engagement and development members from scope definition to Production deployment; leads reviews (peer, design, standards, etc.) and credible advisor in specific BSD domain.
 
3. Collaborate with IT and Business teams to ensure application and service solutions are successful and respect principles of Office Deport Architecture (applications, systems, database, security, network, etc.).
 
4. Proactive with identification, communication, and resolution of issues that may impact a project or initiative; seeks innovative ways to remove/overcome obstacles.
 
5. Formalize and ensure development tools, standards, policies, and methodologies are established, documented, and adhered to; serves as escalation resource and mentors others as and where needed.
 
7. Evaluate, learn, and establish improvement opportunities with people, process, and technology; establish innovative methods to achieve overall strategies and objectives; remains current with industry solution technologies and practices.
 
8. Understanding of system recovery, high availability, and other technologies and principles that support business continuity; both in virtualized and cloud environments.
 
Education & Experience:
Bachelor’s degree, or relevant experience required
Area of Study: Computer Engineering, Computer Science, or related field; Master’s degree a plus.
Years of Experience: Minimum 10 year experience in related field
Type of Experience: Overall experience in sales systems or application development.  Minimum of 4 years of experience with solutioning, designing, developing, and deploying 5+ full lifecycle systems or projects.  
Special Certifications: Salesforce Admin 1,2
Language Skills: Solid written and verbal skills
Technical Competencies: Solution, design, and development with applicable technologies and Agile methodology.  
Skills and Ability:
• Strong technical expertise in one or more selling system area, solving complex problems in fast-paced, always on, environment, including database, security, network.   
• Strong written and verbal communication skills and hands-on leadership with onsite and offsite resources.
• Proven ability in agile development, performance measures, test plans, quality assurance methodology and product release criteria based on user requirements.
• Very strong analytical, technical, and problem-solving skills.
• Lead standardization of tools/techniques, including continuous speed and quality improvements for project delivery.
Information Systems: Solid experience with cloud technologies and platforms such as SFDC, Google, or Oracle Cloud.
Personal Attributes:
• Highly self-motivated, self-directed, and attentive to detail.
• Takes initiative and excellent time management.
• Strong self-management skills with ability to effectively collaborate with peers and management
 
Pay, Benefits & Work Schedule
Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
 
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
 
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    Job Description:
    The Lead Citizen Developer, Salesforce Administrator role is responsible for leading the strategy, delivery, and support of BSD Projects. This candidate will be hands-on from Ideation, Solutioning, Design, Development, and Build through Production implementation. The Lead Citizen Developer will participate in triage and troubleshooting for critical problems and serves as a strong technical resource for related technologies and project delivery. She/he will demonstrate collaboration skills with internal and external teams, independent task management, and leadership to influence best practices, processes, and procedures complementing BSD objectives.
     
    Primary Responsibilities:
    1. Lead strategy, solution design and development, pipeline builds, automation, configuration management, functional/performance testing, and application support.
     
    2. Lead project engagement and development members from scope definition to Production deployment; leads reviews (peer, design, standards, etc.) and credible advisor in specific BSD domain.
     
    3. Collaborate with IT and Business teams to ensure application and service solutions are successful and respect principles of Office Deport Architecture (applications, systems, database, security, network, etc.).
     
    4. Proactive with identification, communication, and resolution of issues that may impact a project or initiative; seeks innovative ways to remove/overcome obstacles.
     
    5. Formalize and ensure development tools, standards, policies, and methodologies are established, documented, and adhered to; serves as escalation resource and mentors others as and where needed.
     
    7. Evaluate, learn, and establish improvement opportunities with people, process, and technology; establish innovative methods to achieve overall strategies and objectives; remains current with industry solution technologies and practices.
     
    8. Understanding of system recovery, high availability, and other technologies and principles that support business continuity; both in virtualized and cloud environments.
     
    Education & Experience:
    Bachelor’s degree, or relevant experience required
    Area of Study: Computer Engineering, Computer Science, or related field; Master’s degree a plus.
    Years of Experience: Minimum 10 year experience in related field
    Type of Experience: Overall experience in sales systems or application development.  Minimum of 4 years of experience with solutioning, designing, developing, and deploying 5+ full lifecycle systems or projects.  
    Special Certifications: Salesforce Admin 1,2
    Language Skills: Solid written and verbal skills
    Technical Competencies: Solution, design, and development with applicable technologies and Agile methodology.  
    Skills and Ability:
    • Strong technical expertise in one or more selling system area, solving complex problems in fast-paced, always on, environment, including database, security, network.   
    • Strong written and verbal communication skills and hands-on leadership with onsite and offsite resources.
    • Proven ability in agile development, performance measures, test plans, quality assurance methodology and product release criteria based on user requirements.
    • Very strong analytical, technical, and problem-solving skills.
    • Lead standardization of tools/techniques, including continuous speed and quality improvements for project delivery.
    Information Systems: Solid experience with cloud technologies and platforms such as SFDC, Google, or Oracle Cloud.
    Personal Attributes:
    • Highly self-motivated, self-directed, and attentive to detail.
    • Takes initiative and excellent time management.
    • Strong self-management skills with ability to effectively collaborate with peers and management
     
    Pay, Benefits & Work Schedule
    Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
     
    How To Apply
    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
     
    Equal Employment Opportunity
    Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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Career Progression

  • 2010
    ISO REP, TECH
  • 2012
    COPY/PRINT DEPARTMENT MANAGER
  • 2014
    DISTRICT SALES MANAGER
  • 2020
    DIRECTOR, EMERGING GROWTH

Associate Spotlight

Chasity S
 

Chasity Schneider

Customer Programs Lead, Sales

"I came to Office Depot as a part time cashier in college. I quickly started working in the Copy & Print Center and was soon promoted to Department Manager. Less than 2 years later, I took a job with BSD in Outside CPD sales and since then have transitioned into several roles within the BSD organization. Thanks to my amazing manager who saw my potential and #LifeAtDepot for promoting growth!"

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