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Overview
Overview: This role is focused on the growth and optimization of all digital customer experiences and journeys of multiple categories across desktop sites, mobile site, and app. This role's primary focus is on pre-cart journey promotions and experiences but also works closely and collaborates with all other stakeholders in the digital journey within their category to make sure we have best in class digital experiences for our customers from start to finish. The ideal candidate aspires to be part of a family of digital fanatics working closely to make sure all customer on-site journeys are awesome and enjoys being fully immersed in the digital world and eCommerce.
Tasks:
- Partners primarily with merchandising, marketing partners and other digital experience managers to develop a weekly promotional strategy and customer experience
- Execute the weekly build in publishing tools and scheduling of all weekly promotions related to their categories
- Help provide daily recommendations based on analytics for underperforming campaigns to help increase sales and conversion and pivot plan when necessary on a daily basis
- Provides weekly performance analytics of promotions to leadership, merchandising partners, and digital experience managers.
- Provides ongoing recommendations of site experience based on analysis of competitor experiences in the market for the category
- Should be up to date on what’s best in class and how do we compare as well as what's working and not within the experience for the category on site
- Proofing and QA of all category placements on sites
- Consults with digital publishing building arm of the team on all evergreen pages for specific categories
Other Information:
- Experience in Merchandising/Marketing or Design
- Minimum 5 years’ experience in eCommerce or related field
- Technical competencies in web analytics tools
- Strategic, planning, and analytical skills
- Strong written and verbal communication skills
- Information system experience with web platforms
- Detail-oriented
- Positive attitude and energy
- Strong work ethic
- Adaptability
- Skilled in Microsoft Excel
- Skilled in Google Analytics or similar
- Layout skills and an eye for design
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance OrdinanceAt Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Physical:
- Medical Insurance/Prescription Drugs
- Dental Insurance
- Vision Insurance
- Flu shots
Emotional:
- Mental Health Benefits
- Support Programs
- Employee Assistance Program (EAP)
Work-Life:
- Location Events & Activities
- Onboarding Plan & 'Buddy'
- Recognition & Rewards Programs
- Flexible Work Schedules
- Paid Holidays (as applicable by business unit)
- Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
Financial:
- 401(k) and Roth Savings Plans
- Savings Plan Employer Match
- Commuter Benefits
- FSA/HSA Pre-Tax Benefits
- HSA Employer Match
- Discount Center
- Employee & Dependent Life and Accidental Death & Dismemberment
- Short & Long-Term Disability
Community:
- Charitable Giving
- Volunteering & Mentorship
- Associate Resource Groups focused on Diversity and Inclusion
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Emotional:
- Employee Assistance Programs
Community:
- Associate Resource Groups focused on Diversity and Inclusion
Physical:
- Flu Shots
Work-Life:
- Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
Financial:
- 401 (k) and Roth Savings Plans
- Savings Plan Employer Match
- Discount Center
As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.
