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Overview

The Director, Cleaning, Breakroom and Facility Solutions (CBFS) is responsible for the sales and margin performance of the cleaning and Breakroom business within the Enterprise Accounts Segment. The Director will be responsible for maximizing growth and profitability, while developing the CBFS Exterprise Accounts Team. This is a matrix leadership role where the assigned CBFS reps will also report dotted liner into the respective regional general line directors. The director will lead the field sales CBFS sales force by defining clear objectives and effectively coaching the team to optimal  performance. The Director will contribute to the vitality of the enterprise by staying abreast of market and competitive developments and collaborate with vendors, internal partners in the field as well as appropriate corporate departments to profitably grow the CBFS business in a manner consistent with Office Depot's vision and values. The Director will manage a sales force located across the United States.

Primary/Key Responsibilities

1. Revenue and Profitability-  This position is responsible for the development and execution of the Enterprise CBFS sales and margin plan. Expected results are plan achievement accomplished in compliance with all selling activities to Company standards and all federal and state regulations.

2. Leading the Team-  The Director will hire, train, and motivate the agreed upon staff to effectively grow the CBFS category. Expected results is a team of above plan performers with several individuals eligible for promotion.

3. Effectively Coordinating Customer Experience- The Director will coordinate their efforts with all other relevant Office Depot Sales organizations to create a unified and professional customer facing presentation of our capabilities Expected result is a cohesive selling approach that drives profitable growth.

4.  Manage internal data systems - Manage funnel quality, accuracy and activities through  SF.COM reports including Funnel Status (exceeding minimum funnel requirements) and Opportunity details. Insure all data in the Win/Ramp report is accurate and up to date. Utilize all reports to maximize team performance.

5. Provide Market Intelligence- The Director will stay in tune with the changing demands of the marketplace and provide management with recommendations for assortment and service enhancement.

Education & Experience

Bachelor’s Degree (B.A./B.S.) or equivalent experience

Minimum 10 years experience in a sales leadership role.

Preference in national accounts and facility, MRO, or Janitorial sales

Expertise in the cleaning and Breakroom categories preferably in a high SKU short cycle time organization

Skills and Ability

  • ability to motivate and maintain a professional sales team
  • ability to influence peers and coworkers in a positive manner
  • ability to manage priorities to achieve both short term results and strategic objectives
  • ability to manage complex sales plans and presentations
  • ability to coordinate account strategies with company partners both internal and vendor
  • a thorough understanding of professional and consultative selling skills to include a history of successful contract negotiations
  • decision making ability with a bias for action

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    The Director, Cleaning, Breakroom and Facility Solutions (CBFS) is responsible for the sales and margin performance of the cleaning and Breakroom business within the Enterprise Accounts Segment. The Director will be responsible for maximizing growth and profitability, while developing the CBFS Exterprise Accounts Team. This is a matrix leadership role where the assigned CBFS reps will also report dotted liner into the respective regional general line directors. The director will lead the field sales CBFS sales force by defining clear objectives and effectively coaching the team to optimal  performance. The Director will contribute to the vitality of the enterprise by staying abreast of market and competitive developments and collaborate with vendors, internal partners in the field as well as appropriate corporate departments to profitably grow the CBFS business in a manner consistent with Office Depot's vision and values. The Director will manage a sales force located across the United States.

    Primary/Key Responsibilities

    1. Revenue and Profitability-  This position is responsible for the development and execution of the Enterprise CBFS sales and margin plan. Expected results are plan achievement accomplished in compliance with all selling activities to Company standards and all federal and state regulations.

    2. Leading the Team-  The Director will hire, train, and motivate the agreed upon staff to effectively grow the CBFS category. Expected results is a team of above plan performers with several individuals eligible for promotion.

    3. Effectively Coordinating Customer Experience- The Director will coordinate their efforts with all other relevant Office Depot Sales organizations to create a unified and professional customer facing presentation of our capabilities Expected result is a cohesive selling approach that drives profitable growth.

    4.  Manage internal data systems - Manage funnel quality, accuracy and activities through  SF.COM reports including Funnel Status (exceeding minimum funnel requirements) and Opportunity details. Insure all data in the Win/Ramp report is accurate and up to date. Utilize all reports to maximize team performance.

    5. Provide Market Intelligence- The Director will stay in tune with the changing demands of the marketplace and provide management with recommendations for assortment and service enhancement.

    Education & Experience

    Bachelor’s Degree (B.A./B.S.) or equivalent experience

    Minimum 10 years experience in a sales leadership role.

    Preference in national accounts and facility, MRO, or Janitorial sales

    Expertise in the cleaning and Breakroom categories preferably in a high SKU short cycle time organization

    Skills and Ability

    • ability to motivate and maintain a professional sales team
    • ability to influence peers and coworkers in a positive manner
    • ability to manage priorities to achieve both short term results and strategic objectives
    • ability to manage complex sales plans and presentations
    • ability to coordinate account strategies with company partners both internal and vendor
    • a thorough understanding of professional and consultative selling skills to include a history of successful contract negotiations
    • decision making ability with a bias for action

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays (as applicable by business unit)
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

 
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Career Progression

  • 2010
    ISO REP, TECH
  • 2012
    COPY/PRINT DEPARTMENT MANAGER
  • 2014
    DISTRICT SALES MANAGER
  • 2020
    DIRECTOR, EMERGING GROWTH

Associate Spotlight

Chasity S
 

Chasity Schneider

Customer Programs Lead, Sales

"I came to Office Depot as a part time cashier in college. I quickly started working in the Copy & Print Center and was soon promoted to Department Manager. Less than 2 years later, I took a job with BSD in Outside CPD sales and since then have transitioned into several roles within the BSD organization. Thanks to my amazing manager who saw my potential and #LifeAtDepot for promoting growth!"

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