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Overview

The Lead Quality Assurance (QA) role helps drive and lead QA strategy across a program, builds test plans and cases, and runs the test plans down to tactical execution levels. This role provides guidance and oversight to ensure QA teams can successfully develop, test, and maintain functional test suites for one of the eCommerce, Web based, and Client Server applications. This role is a thought leader for the testing team, especially in areas such as functional quality assurance and continuous delivery integration to deliver a quality software product in a cost-effective manner. This role possesses solid Software Development Lifecycle (SDLC) knowledge.
 
Primary Responsibilities:
  • Create, manage, execute test cases. Update status in qTest (test management tool) and provide status to stakeholders.
  • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally. 
  • Lead and mentor QA team members, as well as manage outside contract testers.
  • Improve QA processes and create additional utilities to optimize the test suite. 
  • Work independently with multiple Scrum teams.
Education & Experience:
  • Must be fluent in both written and spoken English 
  • Bachelor's Degree in Computer Science or Information Technology or equivalent; or equivalent experience
  • Minimum 5 year experience in related field
  • Must have strong expertise in QA, Agile Methodology, CICD, eCommerce
  • SQL, AS400 knowledge, QA tools like qTest, JIRA
Skills and Ability:
  • 5+ years of IT experience
  • 5+ years of experience in testing eCommerce applications
  • Strong leadership and mentoring qualities
  • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met
  • Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally
  • Lead and mentor QA team members, as well as manage outside contract testers
  • Develop and execute test cases, scripts, plans, and procedures (manual and automated)
  • Good knowledge of SDLC processes
  • Good knowledge of Agile methodology
  • Able to create, review, and execute test cases based on the requirements
  • Very good communication skills and able to lead others
  • Experience with API testing using postman or eclipse
  • Understanding of Oracle service contracts
  • Basic knowledge of HTML for inspect element
  • AS400 knowledge
  • Ability to write SQL
  • Able to work independently with different scrum teams
  • Experience using QA tools like qTest, JIRA, etc.
  • Experience working with onsite offshore teams
Personal Attributes:
  • Should have strong self-motivation to learn and develop skills to keep up with the industry trends in QA
  • Polished communication skills, collaboration skills, presentation skills and technical leadership skills
Other/Preferred:
  • Experience with automation and performance testing
  • Adobe CMS tool
  • M-site and Mobile apps testing knowledge. 
 
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
 
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    The Lead Quality Assurance (QA) role helps drive and lead QA strategy across a program, builds test plans and cases, and runs the test plans down to tactical execution levels. This role provides guidance and oversight to ensure QA teams can successfully develop, test, and maintain functional test suites for one of the eCommerce, Web based, and Client Server applications. This role is a thought leader for the testing team, especially in areas such as functional quality assurance and continuous delivery integration to deliver a quality software product in a cost-effective manner. This role possesses solid Software Development Lifecycle (SDLC) knowledge.
     
    Primary Responsibilities:
    • Create, manage, execute test cases. Update status in qTest (test management tool) and provide status to stakeholders.
    • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally. 
    • Lead and mentor QA team members, as well as manage outside contract testers.
    • Improve QA processes and create additional utilities to optimize the test suite. 
    • Work independently with multiple Scrum teams.
    Education & Experience:
    • Must be fluent in both written and spoken English 
    • Bachelor's Degree in Computer Science or Information Technology or equivalent; or equivalent experience
    • Minimum 5 year experience in related field
    • Must have strong expertise in QA, Agile Methodology, CICD, eCommerce
    • SQL, AS400 knowledge, QA tools like qTest, JIRA
    Skills and Ability:
    • 5+ years of IT experience
    • 5+ years of experience in testing eCommerce applications
    • Strong leadership and mentoring qualities
    • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met
    • Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally
    • Lead and mentor QA team members, as well as manage outside contract testers
    • Develop and execute test cases, scripts, plans, and procedures (manual and automated)
    • Good knowledge of SDLC processes
    • Good knowledge of Agile methodology
    • Able to create, review, and execute test cases based on the requirements
    • Very good communication skills and able to lead others
    • Experience with API testing using postman or eclipse
    • Understanding of Oracle service contracts
    • Basic knowledge of HTML for inspect element
    • AS400 knowledge
    • Ability to write SQL
    • Able to work independently with different scrum teams
    • Experience using QA tools like qTest, JIRA, etc.
    • Experience working with onsite offshore teams
    Personal Attributes:
    • Should have strong self-motivation to learn and develop skills to keep up with the industry trends in QA
    • Polished communication skills, collaboration skills, presentation skills and technical leadership skills
    Other/Preferred:
    • Experience with automation and performance testing
    • Adobe CMS tool
    • M-site and Mobile apps testing knowledge. 
     
    How To Apply
    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
     
    Equal Employment Opportunity
    The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays (as applicable by business unit)
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

 
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