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Overview

Summary

The B2B Systems Integration Specialist consults with customers to capture business objectives and communicates the requirements and their implications to development teams and other partner teams to ensure that integrations accurately meet customer’s business objectives.  

The specialist is the primary liaison between the customer and the following internal Office Depot teams: development, implementation services, order management, supply chain, and accounts receivable. 

This position leads the customer integration project from requirements capture, solution gap analysis, requirements definition and communication to development, solution design, B2B test and production customer environment setup, solution development, internal testing, user acceptance testing, and production go live. 

The B2B Systems Integration Specialist is functional Subject Matter Expert for Office Depot’s punch-out website and B2B integration protocol specifications such as EDI X12, cXML, other XML, and APIs. 

The B2B Systems Integration Specialist is functional Subject Matter Expert for B2B integrated business process, data, and Office Depot applications in the areas of product catalogs, order management, fulfillment, shipping, and billing. 

Responsibilities: 

  • Capture B2B integration requirements and architecture information from Office Depot’s B2B customers such as business process, protocol document types, system software, market sites, technical details, and schedule timeline expectations via web conference.

  • Determine the best methods to meet customer’s requirement specifications. 

  • Perform analysis of customer requirements specifications. 

  • Create business, technical, and data mapping requirements documents. 

  • Communicate the requirements to development teams. 

  • Create test cases and execute customer testing on integrations, enhancements and/or fixes. 

  • Troubleshoot and resolve B2B integration related issues with customer and third-party e-procurement applications. 

  • Manage integration projects with Office Depot’s B2B customers from project kick-off through production go-live following the B2B integration life cycle (requirements capture, solution gap analysis, requirements definition and communication to development, solution design, B2B test and production customer environment setup, solution development, internal testing, user acceptance testing, customer approval, and production go live). 

  • Sr. B2B Systems Integration Specialist level is responsible for mentoring and training less experienced team members; leading process improvement, automation, enhancement, and maintenance projects; leading multiple customer production issue investigation and resolution tasks. 

Qualifications: 

  • Bachelor’s degree or equivalent work experience. Area of Study: Computer Science, Engineering or Management Information Systems. 

  • 6+ years of experience in B2B integration. 

  • Expert level knowledge and experience in EDI X12 or cXML specification, business process, and data for punch-out catalog, purchase order, purchase order confirmation, advance ship notice, and invoice. 

  • Experience writing functional and technical requirement specifications, writing use cases, test plans and test cases. 

  • Software development experience a plus. 

  • SQL, HTTP, HTTPS, AS2, SFTP experience a plus. 

  • Expertise in use of Microsoft Office Suite. 

  • The ability to learn quickly and retain training for company specific B2B processes and applications. The ability and self-motivation to experiment and test company specific B2B processes and applications to learn. 

  • Project management experience. 

  • Knowledgeable of quality assurance methodology. 

  • Strong facilitation and communication skills; strong attention to detail; strong written and verbal communication skills across business and technical audiences, including presentation and interview skills; strong organizing and planning skills with proven ability to multi-task; analysis and problem solving skills; negotiation skills; ability to work with minimal direction and supervision. 

  • Demonstrated ability to organize workload, prioritize, multitask, think analytically, solve technical problems, and establish relationships across business and IT team members. 

  • Must be a self-starter showing a high level of initiative. Positive "can-do" attitude. 

  • Ability to work well in a team environment sharing ideas, workflow, technologies, and processes. 

  • Experience in the Retail industry. 

 
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
 
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
 
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
 

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    Summary

    The B2B Systems Integration Specialist consults with customers to capture business objectives and communicates the requirements and their implications to development teams and other partner teams to ensure that integrations accurately meet customer’s business objectives.  

    The specialist is the primary liaison between the customer and the following internal Office Depot teams: development, implementation services, order management, supply chain, and accounts receivable. 

    This position leads the customer integration project from requirements capture, solution gap analysis, requirements definition and communication to development, solution design, B2B test and production customer environment setup, solution development, internal testing, user acceptance testing, and production go live. 

    The B2B Systems Integration Specialist is functional Subject Matter Expert for Office Depot’s punch-out website and B2B integration protocol specifications such as EDI X12, cXML, other XML, and APIs. 

    The B2B Systems Integration Specialist is functional Subject Matter Expert for B2B integrated business process, data, and Office Depot applications in the areas of product catalogs, order management, fulfillment, shipping, and billing. 

    Responsibilities: 

    • Capture B2B integration requirements and architecture information from Office Depot’s B2B customers such as business process, protocol document types, system software, market sites, technical details, and schedule timeline expectations via web conference.

    • Determine the best methods to meet customer’s requirement specifications. 

    • Perform analysis of customer requirements specifications. 

    • Create business, technical, and data mapping requirements documents. 

    • Communicate the requirements to development teams. 

    • Create test cases and execute customer testing on integrations, enhancements and/or fixes. 

    • Troubleshoot and resolve B2B integration related issues with customer and third-party e-procurement applications. 

    • Manage integration projects with Office Depot’s B2B customers from project kick-off through production go-live following the B2B integration life cycle (requirements capture, solution gap analysis, requirements definition and communication to development, solution design, B2B test and production customer environment setup, solution development, internal testing, user acceptance testing, customer approval, and production go live). 

    • Sr. B2B Systems Integration Specialist level is responsible for mentoring and training less experienced team members; leading process improvement, automation, enhancement, and maintenance projects; leading multiple customer production issue investigation and resolution tasks. 

    Qualifications: 

    • Bachelor’s degree or equivalent work experience. Area of Study: Computer Science, Engineering or Management Information Systems. 

    • 6+ years of experience in B2B integration. 

    • Expert level knowledge and experience in EDI X12 or cXML specification, business process, and data for punch-out catalog, purchase order, purchase order confirmation, advance ship notice, and invoice. 

    • Experience writing functional and technical requirement specifications, writing use cases, test plans and test cases. 

    • Software development experience a plus. 

    • SQL, HTTP, HTTPS, AS2, SFTP experience a plus. 

    • Expertise in use of Microsoft Office Suite. 

    • The ability to learn quickly and retain training for company specific B2B processes and applications. The ability and self-motivation to experiment and test company specific B2B processes and applications to learn. 

    • Project management experience. 

    • Knowledgeable of quality assurance methodology. 

    • Strong facilitation and communication skills; strong attention to detail; strong written and verbal communication skills across business and technical audiences, including presentation and interview skills; strong organizing and planning skills with proven ability to multi-task; analysis and problem solving skills; negotiation skills; ability to work with minimal direction and supervision. 

    • Demonstrated ability to organize workload, prioritize, multitask, think analytically, solve technical problems, and establish relationships across business and IT team members. 

    • Must be a self-starter showing a high level of initiative. Positive "can-do" attitude. 

    • Ability to work well in a team environment sharing ideas, workflow, technologies, and processes. 

    • Experience in the Retail industry. 

     
    Pay, Benefits & Work Schedule
    The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
     
    How To Apply
    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
     
    Equal Employment Opportunity
    The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
     

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays (as applicable by business unit)
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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Career Progression

  • 2012
    SALES/SOLUTIONS ADVISOR
  • 2014
    GENERAL MANAGER
  • 2018
    STORE PROJECTS MANAGER
  • 2020
    SR. PRODUCT DIRECTOR

Associate Spotlight

Phillip R
 

Phillip Rumpf

Retail District Sales Manager

Meet Phillip Rumpf, our Retail District Sales Manager in the Salt Lake City UT market. Phillip has been with Office Depot for 5 years now, and in that time, he has quickly advanced through our stores organization as a Customer Service Manager, Assistant Store Manager, Store Manager and now as District Sales Manager.

The path to his current position has been challenging and rewarding and his leadership took the opportunity to develop him and encourage his ambitions along the way. As a Store Manager, Phillip was identified as a high potential leader and was selected for our “Blue Angels” program for leadership development which led to his current DSM role.

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