The Inside Sales Representative - Technology (ISR-Tech) is a highly technical, complex consultative selling role responsible for revenue growth and customer retention as part of a business-to-business integrated sales model. The ISR-Tech is responsible for managing customer relationships by making outbound value-added contact within the context of an established contact plan to their assigned account base, via telephone; as well as accepting inbound calls. While all inbound and outbound contacts will be strategically focused on revenue growth and customer retention, specific outbound call initiatives/campaigns may vary to include lead generation, account penetration, product penetration, introduction of new product/services offerings, relations building and invitations to training events (webinars, tradeshows, etc.). Appropriately manage customers prospecting to connect directly with future customers. Appropriately collaborate with distribution and vendor partners to create a unified and professional customer facing presentation of our capabilities and solutions. This position will focus on public, small, mid, and large companies.
The ISR-Tech will be responsible for generating immediate, compelling customer interest, ensuring that the product or services offers sufficient value to generate a willingness to continue the sales dialogue. The associate should initiate exploratory discussions to schedule solid and specific follow-up calls to continue facilitating buying processes. Building and cultivating customer relationships; managing and growing assigned territory, revenue, and margin. Achieving revenues and sales goals as outlined in the Incentive Plan.
• Strong sales skills in telephone sales, professional and consultative selling
• Excellent verbal and written communication skills
• Team Player
• High level of drive and initiative to achieve goals
• Demonstrated negotiation skills
• Ability to type 30 – 60 wpm
• Demonstrated aptitude to learn and utilize new technology related tools
• Strong interpersonal skills
• Financial acumen
• Effective time management and organizational skills required
Associate’s degree or equivalent experience and minimum 2 years’ experience in related field.
Pay, Benefits & Work Schedule
The Company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How To Apply
Equal Employment Opportunity
The Company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records per City & County of San Francisco Fair Chance Ordinance.
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