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Overview
The Sr. Manager, Marketing Research will be responsible for fielding, analyzing, and reporting research on emerging trends and best practices across brand, industry, customer and lines of business. In partnership with the agency of record, identify 3rd party vendors to perform research and deliver strategic, actionable insights while supporting our business strategies.
Primary Responsibilities:
- Develop enterprise-wide research framework to support the organization and identify opportunities across brand, industry, customer and lines of business.
- Field, analyze, and package research on emerging trends and best practices across brand, industry, customer and line of business.
- In partnership with the agency of record, identify 3rd party vendors to perform research and deliver strategic, actionable insights while supporting our low-cost business model.
- Prepare research on priority customer segments to provide insights and opportunities across Office Depot's business.
- Communicate insights and implications to audiences at all levels of the company
- Innovate on existing programs, methodologies and data sources
Education and Experience:
- Level of Formal Education: Bachelors Degree
- Area of Study: Statistics, Marketing, Psychology
- Years of Experience: 6-7 years
- Type of Experience: Research
- Technical Competencies:
- Familiar with Excel, PowerPoint, Tableau, Snowflake, Google Analytics and Cognos.
- Comfortable programming research surveys
- Skills and Ability:
- Experienced in designing and leading an array of methodology insights/strategy research projects including different methods of quantitative and qualitative research
- Experience analyzing first and secondary data sources, to provide answers to business questions
- Ability to perform macro trend analysis to inform market opportunities
- Strategic thinker who can understand insights and turn them into actionable implications for a business or marketing strategy
- Strong collaborator who builds internal networks and is seen as a leader across multiple levels of the organization
- Ability to translate questions about the business into tangible research methodologies and objectives
- Personal Attributes:
- Strong curiosity to learn more about the market and customers
- Confident in standing behind the conclusions drawn from research
- Passionate about creating great customer experiences
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule:
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply:
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity:
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Physical:
- Medical Insurance/Prescription Drugs
- Dental Insurance
- Vision Insurance
- Flu shots
Emotional:
- Mental Health Benefits
- Support Programs
- Employee Assistance Program (EAP)
Work-Life:
- Location Events & Activities
- Onboarding Plan & 'Buddy'
- Recognition & Rewards Programs
- Flexible Work Schedules
- Paid Holidays (as applicable by business unit)
- Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
Financial:
- 401(k) and Roth Savings Plans
- Savings Plan Employer Match
- Commuter Benefits
- FSA/HSA Pre-Tax Benefits
- HSA Employer Match
- Discount Center
- Employee & Dependent Life and Accidental Death & Dismemberment
- Short & Long-Term Disability
Community:
- Charitable Giving
- Volunteering & Mentorship
- Associate Resource Groups focused on Diversity and Inclusion
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Emotional:
- Employee Assistance Programs
Community:
- Associate Resource Groups focused on Diversity and Inclusion
Physical:
- Flu Shots
Work-Life:
- Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
Financial:
- 401 (k) and Roth Savings Plans
- Savings Plan Employer Match
- Discount Center
As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.
