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Overview

This is a Sales Support role with primary responsibility for demoing Apparel, Promo and Print technology and working alongside Core Field Sales teams within the Level 5 selling process for development and deployment of large Company Store programs and customized program sales opportunities.  This role is focused on the Discovery, Advising, Propose and Executing stages of Pipeline Development.  
The Solutions Specialist will work directly with Core Sales Reps and Customers to present 360 technology solutions, gather and document requirements, assess customer needs, design program level solutions, and manage activities associated with implementation and launch for key programs such as: 360 Marketplace Solutions, Digital Print Configurator and MyFiles Programs, Business Identity Services, and Proprietary Print/Promo Programs. 
 
The Solutions Specialist will engage Leaders and Subject Matter Experts (SME) from the 360 Technology Team, Digital Production Network, Outsource Services Teams, Client Services and Strategic Vendor Partners.  They will work directly with 360 Pricing, Finance and Analytics Team Members to ensure that all custom Program-level opportunities hurdle the parameters established for Total Profitability Modeling (TPM).  
This position partners with both Sales and Client Services to ensure successful activities leading to customer launch and activation. This individual may be required to travel up to 25% in order to meet with clients. 
 
Primary Responsibilities
1. Work directly with Core Sales Reps and Customers to present 360 technology solutions, gather and document requirements, assess customer needs, design program level solutions, and manage activities associated with implementation and launch for key programs.
2. Partner with 360 Pricing, Finance and Analytics Team Members to ensure that all custom Program-level opportunities hurdle the parameters established for Total Profitability Modeling (TPM). 
3. Utilize and become proficient on Systems within 360 rolled out from time to time to manage selling activities (i.e., SFDC, sales site, MyFiles, BI site, Netsuite; P3; The Hub; VibeNet; Report Server, etc.) 
4. Assist with Customer Company Store Site layout setup and direction within the 360 platform. 
5. Assist with Product and Vendor Selection within the 360 platform. 
6. Participate in Pipeline Development meetings on a daily/weekly basis to achieve performance expectations and goals outlined by Management. 
 
Education & Experience
Level of Formal Education: Bachelor’s Degree or equivalent Business Experience 
Area of Study: Degree or equivalent experience in business or Graphic Communications
Years of Experience: 2-4 Years of related experience
Type of Experience:
 •   3 years graphic communications and promotional marketing industry experience with an emphasis on software as a service Technology Applications
 •   In depth knowledge of online order management/sourcing applications
 
Language Skills: English
Technical Competencies: Experience in online systems, sales and service driven strategies
 
Skills and Ability:
 •   Strong E-Commerce Experience 
 •   Professional level presentation skills
 •   Excellent verbal and written communication skills
 •   Graphics Communications and Design Skills
 •   Demonstrable Project Management Skills 
 •   Organizational / Time Management 
 •   Strong Data and Database Management Skills
 •   Demonstrated leadership responsibility for large-scale Customer Programs
 
Information Systems:
 •   Understanding of key Graphics Communications Design and promotional marketing Applications
 •   Strong MS Office Skills
 •   Understanding of advanced 360 programs
 
Personal Attributes: Achievement driven, concern for quality and execution, customer satisfaction orientation, personal maturity, managing and motivating associates, developing associates, judgment
 
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
 
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
 
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
 

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    This is a Sales Support role with primary responsibility for demoing Apparel, Promo and Print technology and working alongside Core Field Sales teams within the Level 5 selling process for development and deployment of large Company Store programs and customized program sales opportunities.  This role is focused on the Discovery, Advising, Propose and Executing stages of Pipeline Development.  
    The Solutions Specialist will work directly with Core Sales Reps and Customers to present 360 technology solutions, gather and document requirements, assess customer needs, design program level solutions, and manage activities associated with implementation and launch for key programs such as: 360 Marketplace Solutions, Digital Print Configurator and MyFiles Programs, Business Identity Services, and Proprietary Print/Promo Programs. 
     
    The Solutions Specialist will engage Leaders and Subject Matter Experts (SME) from the 360 Technology Team, Digital Production Network, Outsource Services Teams, Client Services and Strategic Vendor Partners.  They will work directly with 360 Pricing, Finance and Analytics Team Members to ensure that all custom Program-level opportunities hurdle the parameters established for Total Profitability Modeling (TPM).  
    This position partners with both Sales and Client Services to ensure successful activities leading to customer launch and activation. This individual may be required to travel up to 25% in order to meet with clients. 
     
    Primary Responsibilities
    1. Work directly with Core Sales Reps and Customers to present 360 technology solutions, gather and document requirements, assess customer needs, design program level solutions, and manage activities associated with implementation and launch for key programs.
    2. Partner with 360 Pricing, Finance and Analytics Team Members to ensure that all custom Program-level opportunities hurdle the parameters established for Total Profitability Modeling (TPM). 
    3. Utilize and become proficient on Systems within 360 rolled out from time to time to manage selling activities (i.e., SFDC, sales site, MyFiles, BI site, Netsuite; P3; The Hub; VibeNet; Report Server, etc.) 
    4. Assist with Customer Company Store Site layout setup and direction within the 360 platform. 
    5. Assist with Product and Vendor Selection within the 360 platform. 
    6. Participate in Pipeline Development meetings on a daily/weekly basis to achieve performance expectations and goals outlined by Management. 
     
    Education & Experience
    Level of Formal Education: Bachelor’s Degree or equivalent Business Experience 
    Area of Study: Degree or equivalent experience in business or Graphic Communications
    Years of Experience: 2-4 Years of related experience
    Type of Experience:
     •   3 years graphic communications and promotional marketing industry experience with an emphasis on software as a service Technology Applications
     •   In depth knowledge of online order management/sourcing applications
     
    Language Skills: English
    Technical Competencies: Experience in online systems, sales and service driven strategies
     
    Skills and Ability:
     •   Strong E-Commerce Experience 
     •   Professional level presentation skills
     •   Excellent verbal and written communication skills
     •   Graphics Communications and Design Skills
     •   Demonstrable Project Management Skills 
     •   Organizational / Time Management 
     •   Strong Data and Database Management Skills
     •   Demonstrated leadership responsibility for large-scale Customer Programs
     
    Information Systems:
     •   Understanding of key Graphics Communications Design and promotional marketing Applications
     •   Strong MS Office Skills
     •   Understanding of advanced 360 programs
     
    Personal Attributes: Achievement driven, concern for quality and execution, customer satisfaction orientation, personal maturity, managing and motivating associates, developing associates, judgment
     
    Pay, Benefits & Work Schedule
    The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
     
    How To Apply
    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
     
    Equal Employment Opportunity
    The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
     

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays (as applicable by business unit)
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

 
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Career Progression

  • 2012
    SALES/SOLUTIONS ADVISOR
  • 2014
    GENERAL MANAGER
  • 2018
    STORE PROJECTS MANAGER
  • 2020
    SR. PRODUCT DIRECTOR

Associate Spotlight

Phillip R
 

Phillip Rumpf

Retail District Sales Manager

Meet Phillip Rumpf, our Retail District Sales Manager in the Salt Lake City UT market. Phillip has been with Office Depot for 5 years now, and in that time, he has quickly advanced through our stores organization as a Customer Service Manager, Assistant Store Manager, Store Manager and now as District Sales Manager.

The path to his current position has been challenging and rewarding and his leadership took the opportunity to develop him and encourage his ambitions along the way. As a Store Manager, Phillip was identified as a high potential leader and was selected for our “Blue Angels” program for leadership development which led to his current DSM role.

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