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Overview

Responsibilities

The Production Facility Manager leads day-to-day production operations including, but not limited to: 

Planning, resource allocation, project supervision, and outsource sub-contractor management. 

This position is expected to maintain compliance to stated processes, production and service level standards, and ensure operational controls outlined in the company’s Service Organization Controls document. 

This position is to serve as a vital communications link to CPD Site Managers, Field Sales personnel, and Corporate departmental units, by ensuring that internal customer expectations, in terms of price, quality and delivery, are met.  

This role will directly manage a production team to ensure accurate, high quality print support for all customers in all business channels: 

Create and maintain a positive working environment that develops winning solutions that inspire work life 

Attain all performance goals 

Provide timely communication of all company and division policies and procedures of RPC processes 

Integrate solutions within existing systems structures and procedures to guarantee performance to within specified tolerance levels for errors and rework 

Lead and support the implementation and operation of workflow systems and procedures between Retail CPD Sites and the RPC. 

Monitor and enforce Time and Attendance guidelines and develop career path for RPC Team. 

Provide operational support and oversight of all e-commerce and internet based sales channels.

 

Qualifications

High School diploma or equivalent 

Bachelor’s degree in Business, Marketing, Retail Management, or other related field preferred, but not required. 

Minimum of 3 years management experience, preferably in a complex business-to-consumer and business-to-business service-oriented environment; or demonstration of skills and learning through an internal development program and selection process.

 

Other Information

Must possess strong written and verbal communication skills that are necessary to correspond with both management and employees.

Must possess superior interpersonal skills necessary to support outstanding customer focus and to provide direction and leadership to all levels of store employees.

Must possess leadership skill, sound judgment and management ability required to effectively manage and follow up to achieve business goals and compliance with company procedures.

Must possess the ability to analyze business data and formulate action plans to correct deficiencies.;

Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner through direct reports and other employees.

Must possess the ability to listen actively, analyze customer and associate needs through effective communication and listening skills.

 

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

 

How To Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

 

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

 

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    Responsibilities

    The Production Facility Manager leads day-to-day production operations including, but not limited to: 

    Planning, resource allocation, project supervision, and outsource sub-contractor management. 

    This position is expected to maintain compliance to stated processes, production and service level standards, and ensure operational controls outlined in the company’s Service Organization Controls document. 

    This position is to serve as a vital communications link to CPD Site Managers, Field Sales personnel, and Corporate departmental units, by ensuring that internal customer expectations, in terms of price, quality and delivery, are met.  

    This role will directly manage a production team to ensure accurate, high quality print support for all customers in all business channels: 

    Create and maintain a positive working environment that develops winning solutions that inspire work life 

    Attain all performance goals 

    Provide timely communication of all company and division policies and procedures of RPC processes 

    Integrate solutions within existing systems structures and procedures to guarantee performance to within specified tolerance levels for errors and rework 

    Lead and support the implementation and operation of workflow systems and procedures between Retail CPD Sites and the RPC. 

    Monitor and enforce Time and Attendance guidelines and develop career path for RPC Team. 

    Provide operational support and oversight of all e-commerce and internet based sales channels.

     

    Qualifications

    High School diploma or equivalent 

    Bachelor’s degree in Business, Marketing, Retail Management, or other related field preferred, but not required. 

    Minimum of 3 years management experience, preferably in a complex business-to-consumer and business-to-business service-oriented environment; or demonstration of skills and learning through an internal development program and selection process.

     

    Other Information

    Must possess strong written and verbal communication skills that are necessary to correspond with both management and employees.

    Must possess superior interpersonal skills necessary to support outstanding customer focus and to provide direction and leadership to all levels of store employees.

    Must possess leadership skill, sound judgment and management ability required to effectively manage and follow up to achieve business goals and compliance with company procedures.

    Must possess the ability to analyze business data and formulate action plans to correct deficiencies.;

    Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner through direct reports and other employees.

    Must possess the ability to listen actively, analyze customer and associate needs through effective communication and listening skills.

     

    Pay, Benefits & Work Schedule

    The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

     

    How To Apply

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

     

    Equal Employment Opportunity

    The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

     

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays (as applicable by business unit)
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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Career Progression

  • 2012
    SALES/SOLUTIONS ADVISOR
  • 2014
    GENERAL MANAGER
  • 2018
    STORE PROJECTS MANAGER
  • 2020
    SR. PRODUCT DIRECTOR

Associate Spotlight

Phillip R
 

Phillip Rumpf

Retail District Sales Manager

Meet Phillip Rumpf, our Retail District Sales Manager in the Salt Lake City UT market. Phillip has been with Office Depot for 5 years now, and in that time, he has quickly advanced through our stores organization as a Customer Service Manager, Assistant Store Manager, Store Manager and now as District Sales Manager.

The path to his current position has been challenging and rewarding and his leadership took the opportunity to develop him and encourage his ambitions along the way. As a Store Manager, Phillip was identified as a high potential leader and was selected for our “Blue Angels” program for leadership development which led to his current DSM role.

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