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Overview

Responsibilities:
At Office Depot and Office Max, our Sales Consultant, Print Services is responsible for providing exceptional service experience for customers requiring print services. He/she utilizes Office Depot’s proven sales principles to proactively engage customers to drive the sale of total solutions offered within Print Services and properly assess customer needs to ensure satisfaction in every interaction.

The Sales Consultant, Print Services is responsible for completing all customer orders correctly and within the quoted timeline, and assess whether the Regional Print Center should be utilized. This person is also responsible for performing daily and weekly maintenance of the Print Services area.

The Sales Consultant, Print Services must quickly build ongoing customer relationships and become a trusted advisor by utilizing advanced selling skills and knowledge (including cross-selling of products and services) to meet customer’s needs. Demonstrates passion for the brand, products, services and solutions offered to our customers.

Other Information:

  • Must have the ability to gain the skill and knowledge necessary to operate Print equipment
  • Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
  • Possess excellent verbal and written communication skills
  • Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
  • Must possess ability to process information/merchandise through POS register system
  • Positive and Engaging
  • Action Oriented
  • Integrity, Accountability & Trust
  • Demonstrate passion for the brand, products, services and solutions offered to our customers
  • Must possess a desire to continually develop personal selling skills and product knowledge
  • Ability to work a flexible work schedule as business dictates
  • Customer Focus
  • Self Learning
  • Approachability

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    Responsibilities:
    At Office Depot and Office Max, our Sales Consultant, Print Services is responsible for providing exceptional service experience for customers requiring print services. He/she utilizes Office Depot’s proven sales principles to proactively engage customers to drive the sale of total solutions offered within Print Services and properly assess customer needs to ensure satisfaction in every interaction.

    The Sales Consultant, Print Services is responsible for completing all customer orders correctly and within the quoted timeline, and assess whether the Regional Print Center should be utilized. This person is also responsible for performing daily and weekly maintenance of the Print Services area.

    The Sales Consultant, Print Services must quickly build ongoing customer relationships and become a trusted advisor by utilizing advanced selling skills and knowledge (including cross-selling of products and services) to meet customer’s needs. Demonstrates passion for the brand, products, services and solutions offered to our customers.

    Other Information:

    • Must have the ability to gain the skill and knowledge necessary to operate Print equipment
    • Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
    • Possess excellent verbal and written communication skills
    • Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
    • Must possess ability to process information/merchandise through POS register system
    • Positive and Engaging
    • Action Oriented
    • Integrity, Accountability & Trust
    • Demonstrate passion for the brand, products, services and solutions offered to our customers
    • Must possess a desire to continually develop personal selling skills and product knowledge
    • Ability to work a flexible work schedule as business dictates
    • Customer Focus
    • Self Learning
    • Approachability

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays (as applicable by business unit)
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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Career Progression

  • 2012
    SALES/SOLUTIONS ADVISOR
  • 2014
    GENERAL MANAGER
  • 2018
    STORE PROJECTS MANAGER
  • 2020
    SR. PRODUCT DIRECTOR

Associate Spotlight

Phillip R
 

Phillip Rumpf

Retail District Sales Manager

Meet Phillip Rumpf, our Retail District Sales Manager in the Salt Lake City UT market. Phillip has been with Office Depot for 5 years now, and in that time, he has quickly advanced through our stores organization as a Customer Service Manager, Assistant Store Manager, Store Manager and now as District Sales Manager.

The path to his current position has been challenging and rewarding and his leadership took the opportunity to develop him and encourage his ambitions along the way. As a Store Manager, Phillip was identified as a high potential leader and was selected for our “Blue Angels” program for leadership development which led to his current DSM role.

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