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Overview
The Engineer, Lead Systems is responsible for architecture, design, build, and support of infrastructure technologies and Enterprise platforms. This position is responsible for providing highly available solutions on Private and Public Cloud. As a Lead Systems Engineer, this person will be responsible for building Infrastructure as Code, and providing Operational support. This position is responsible for participating in Automation, configuration assistance, requirements gathering, providing recommendations, and implementation of new solutions. Responsibilities include all aspects of system monitoring, system administration, system backups, fine-tuning, system controls, and documentation. This position also installs, configures, upgrades, and troubleshoots any issues relative to infrastructure technologies.
This position will work under minimal supervision on complex projects and will mentor and provide assistance/training to less experienced engineers. This position has wider latitude for independent judgment and is highly skilled with extensive proficiency.
Responsibilities:
- Install, configure, and upgrade infrastructure technologies. Troubleshoot any performance, connectivity, and data-related issues.
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Work with business users and other technical teams to build solutions for remote users and end-user collaboration. Communicate directly with internal customers.
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. Provide technical support and leadership for the design and support of infrastructure technologies.
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Act as liaison to information technology (IT) and business to gather requirements for technology solutions.
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Develop IT and infrastructure projects including solutions and supporting documentation.
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Work with other technical teams to develop cost-effective, highly available, and operationally supportable solutions that assist multiple technologies or meet complex requirements.
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Assess technical problems to develop, appraise, and recommend solutions.
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May negotiate pricing, terms and conditions, and technical requirements for large scale, strategic projects with current vendors.
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Evaluate new technologies to enable strategic business initiatives.
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Test and evaluate new technologies to solve business requirements and enable strategic business initiatives. Recommend hardware and software solutions including new acquisitions and upgrades.
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Develop project cost and benefit estimates to establish project worth including alternative considerations.
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Provide administration and oversight for hardware and/or software infrastructure and processes.
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Conduct training programs designed to educate the organization’s computer users about basic and specialized applications.
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Build and maintain relationships with key vendors and manage vendors in troubleshooting situations.
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Run infrastructure projects cradle-to-grave.
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Provide 24/7 support for designated infrastructure technology area.
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Demonstrate a commitment to Office Depot core values.
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The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Qualifications:
- Master’s degree preferred or Bachelor’s degree in Computer Science or related disciplines with equivalent experience
- Minimum 10 years in related field
- Certification - Cloud Related Certification (AWS, Azure, Oracle Cloud)
- Language - Java, Python, Shell, JSON
- Cloud Administration: AWS, Azure, OCI
- Enterprise Platforms: Kubernetes, Docker, Tomcat, Weblogic, Websphere, Apache Kafka
- Automation: Ansible, Terraform, Python, Shell scripting, Jenkins
- Operating Systems: Linux, CentOS, Windows, Solaris
- Database Systems: Oracle, MS-SQL, PostGreSQL, Couchbase
- Defect Tracking Tools: JIRA, Service Now
- Monitoring Tools: Tivoli, Splunk, Oracle Enterprise Manager (OEM), Oracle Management Cloud (OMC), CloudWatch, New Relic, Zabbix
- Knowledge of infrastructure technologies and operational procedures
- Written and verbal communications skills
- Analytical and problem solving skills while developing collaborative internal relationships
- Ability to present ideas and technical solutions effectively through presentations or communications to executive management
- Ability to provide timely and informative follow-up to end-users
- Business fundamentals experience
- Organizational and project management skills
- Positive and Engaging
- Action Oriented
- Innovative
- Integrity, Accountability & Trust
- Demonstrate passion for the brand, products, services and solutions offered to our customers
- Must possess a desire to continually develop skills and product knowledge
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Regular attendance and timely appearance are essential for the completion of this work.
Job Descriptions are subject to change at any time.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Physical:
- Medical Insurance/Prescription Drugs
- Dental Insurance
- Vision Insurance
- Flu shots
Emotional:
- Mental Health Benefits
- Support Programs
- Employee Assistance Program (EAP)
Work-Life:
- Location Events & Activities
- Onboarding Plan & 'Buddy'
- Recognition & Rewards Programs
- Flexible Work Schedules
- Paid Holidays (as applicable by business unit)
- Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
Financial:
- 401(k) and Roth Savings Plans
- Savings Plan Employer Match
- Commuter Benefits
- FSA/HSA Pre-Tax Benefits
- HSA Employer Match
- Discount Center
- Employee & Dependent Life and Accidental Death & Dismemberment
- Short & Long-Term Disability
Community:
- Charitable Giving
- Volunteering & Mentorship
- Associate Resource Groups focused on Diversity and Inclusion
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Emotional:
- Employee Assistance Programs
Community:
- Associate Resource Groups focused on Diversity and Inclusion
Physical:
- Flu Shots
Work-Life:
- Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
Financial:
- 401 (k) and Roth Savings Plans
- Savings Plan Employer Match
- Discount Center
As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.
Career Progression
- 2014MERCHANDISING INTERN
- 2015CATEGORY ASSISTANT
- 2017SR. ASSOCIATE MERCHANT
- 2020DIVISIONAL MERCHANDISING DIRECTOR
Associate Spotlight
Carlos Quiros
Lead Functional Analyst, PMO
"I began my career as an intern in Property Accounting at Office Depot 12 years ago. Office Depot helped me leverage my academic background in Finance, leading me to tenures in General Accounting, Accounts Receivable, Financial Planning & Analysis. I was able to then pivot my career to the IT PMO, and more recently the EPMO. As a Lead Functional Analyst, I work to improve the financial visibility of projects to Project Managers and Leaders across the enterprise as well as to enable better decision making. I look forward to growing with Office Depot and contributing to a winning environment!"
#LifeAtDepot
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