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Overview

The Sr. Manager, Marketing Analytics will be responsible for building a strategy for report development, standards and governance and works with BU and marketing leaders developing reports, complex analysis, finding insights and providing recommendations to business teams which can help make data driven decisions. Keeps abreast of industry, market, and company trends. Ensures that company's use of analytics tools is scalable and sustainable. Represents Office Depot in external industry events and proactively forms external relationships to bring in new ideas, technology, and talents.

 

Highly accomplished, techno-functional professional with strong leadership and facilitation skills. experience in working across organizations to drive appropriate business/IT solutions. Adept in working with business stakeholders, management, technical teams, and vendors to analyze needs, define requirements, evaluate risks, and manage execution of project initiatives. Provide leadership and framework to ensure on-time and within budget solution delivery. Natural communicator and team leader with strong motivational skills and ability to build and manage successful teams. Very effective team player as well as individual contributor.

 

Must exhibit analytical rigor on Customer and ability to link data across multiple data sources and working with external vendors to understand the customer behavior and segmenting the customers and providing customer analytics like CLV, Churn etc.

 

Primary Responsibilities:

·       Takes the lead role to building a strategy for Customer reporting. BI report development, standards and governance and works with BU and marketing leaders to make sure the reports and dashboards are helping to make data driven decisions.

·       Act as a liaison between the business and IT, help to drive analytical business solutions and overall business intelligence needs

·       Continuously validate and optimize data and key metrics by ongoing KPI reporting and insights using trending reports and other methodologies.

·       Consult with cross functional teams and leadership on the development and maintenance of customer and marketing analysis

·       Support the development of documentation including design, implementation, use cases, test cases and training documents.

·       Communicate findings and recommendations in a professional, clear, and actionable manner, articulating next steps and recommendations to various audiences including executive level

·       Keeps abreast of industry, market, and company trends. Ensures that company's use of analytics tools is scalable and sustainable. Represents Office Depot in external industry events and proactively forms external relationships to bring in new ideas, technology, and talents

·       Provide thought leadership on implementation and execution of major digital/ marketing/ machine learning projects and initiatives

·       Consult on the design and development of detailed analytics requirements and specs for new initiatives, product features and product launches

 

 

Education and Experience:

·       Level of Formal Education: Master's degree or equivalent experience

·       Years of Experience: Minimum 10+ years of experience in related field

·       Type of Experience:

o   Experience working with and creating data architectures and a drive to learn and master new technologies and techniques.

o   Experience with Business Intelligence, Dashboard Reporting, Data Development,

o   Experience working on digital, business or customer insights

o   Advanced SQL skills

o   Retail experience

o   Worked in large databases

o   Collaborative across departments

o   Organized and can multi-task

o   Experience managing a team

o   Experienced with Agile methodology. Experience with JIRA a plus

·       Technical Competencies & Information Systems:

o   Familiar with Excel, PowerPoint, Tableau and Cognos

o   Snowflake

o   Google Analytics

o   SQL

o   Forecasting Techniques

o   Programming language in Java is a plus

o   Data Engineering

·       Skills & Abilities:             

o   Experience working with and creating data architectures and a drive to learn and master new technologies and techniques.

o   Experience with Business Intelligence, Dashboard Reporting, Data Development,

o   Experience working on digital, business or customer insights

o   Advanced SQL skills

o   Retail experience

o   Worked in large databases

o   Collaborative across departments

o   Organized and can multi-task

o   Experience managing a team

o   Experienced with Agile methodology. Experience with JIRA a plus

o   Ability to present insights in a easy manner to business users

·       Language Skills: English

·       Personal Attributes & Other/Preferred:

o   Build relationships and influence key stakeholders across marketing channel ownership using top quality insights.

o   Manage, motivate, and mentor direct reports.

o   Expected to take on a lead role in projects and provide mentorship to other members of the analytics team.

 

 

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

 

Pay, Benefits & Work Schedule:

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

 

How to Apply:

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

 

Equal Employment Opportunity:

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. 

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    The Sr. Manager, Marketing Analytics will be responsible for building a strategy for report development, standards and governance and works with BU and marketing leaders developing reports, complex analysis, finding insights and providing recommendations to business teams which can help make data driven decisions. Keeps abreast of industry, market, and company trends. Ensures that company's use of analytics tools is scalable and sustainable. Represents Office Depot in external industry events and proactively forms external relationships to bring in new ideas, technology, and talents.

     

    Highly accomplished, techno-functional professional with strong leadership and facilitation skills. experience in working across organizations to drive appropriate business/IT solutions. Adept in working with business stakeholders, management, technical teams, and vendors to analyze needs, define requirements, evaluate risks, and manage execution of project initiatives. Provide leadership and framework to ensure on-time and within budget solution delivery. Natural communicator and team leader with strong motivational skills and ability to build and manage successful teams. Very effective team player as well as individual contributor.

     

    Must exhibit analytical rigor on Customer and ability to link data across multiple data sources and working with external vendors to understand the customer behavior and segmenting the customers and providing customer analytics like CLV, Churn etc.

     

    Primary Responsibilities:

    ·       Takes the lead role to building a strategy for Customer reporting. BI report development, standards and governance and works with BU and marketing leaders to make sure the reports and dashboards are helping to make data driven decisions.

    ·       Act as a liaison between the business and IT, help to drive analytical business solutions and overall business intelligence needs

    ·       Continuously validate and optimize data and key metrics by ongoing KPI reporting and insights using trending reports and other methodologies.

    ·       Consult with cross functional teams and leadership on the development and maintenance of customer and marketing analysis

    ·       Support the development of documentation including design, implementation, use cases, test cases and training documents.

    ·       Communicate findings and recommendations in a professional, clear, and actionable manner, articulating next steps and recommendations to various audiences including executive level

    ·       Keeps abreast of industry, market, and company trends. Ensures that company's use of analytics tools is scalable and sustainable. Represents Office Depot in external industry events and proactively forms external relationships to bring in new ideas, technology, and talents

    ·       Provide thought leadership on implementation and execution of major digital/ marketing/ machine learning projects and initiatives

    ·       Consult on the design and development of detailed analytics requirements and specs for new initiatives, product features and product launches

     

     

    Education and Experience:

    ·       Level of Formal Education: Master's degree or equivalent experience

    ·       Years of Experience: Minimum 10+ years of experience in related field

    ·       Type of Experience:

    o   Experience working with and creating data architectures and a drive to learn and master new technologies and techniques.

    o   Experience with Business Intelligence, Dashboard Reporting, Data Development,

    o   Experience working on digital, business or customer insights

    o   Advanced SQL skills

    o   Retail experience

    o   Worked in large databases

    o   Collaborative across departments

    o   Organized and can multi-task

    o   Experience managing a team

    o   Experienced with Agile methodology. Experience with JIRA a plus

    ·       Technical Competencies & Information Systems:

    o   Familiar with Excel, PowerPoint, Tableau and Cognos

    o   Snowflake

    o   Google Analytics

    o   SQL

    o   Forecasting Techniques

    o   Programming language in Java is a plus

    o   Data Engineering

    ·       Skills & Abilities:             

    o   Experience working with and creating data architectures and a drive to learn and master new technologies and techniques.

    o   Experience with Business Intelligence, Dashboard Reporting, Data Development,

    o   Experience working on digital, business or customer insights

    o   Advanced SQL skills

    o   Retail experience

    o   Worked in large databases

    o   Collaborative across departments

    o   Organized and can multi-task

    o   Experience managing a team

    o   Experienced with Agile methodology. Experience with JIRA a plus

    o   Ability to present insights in a easy manner to business users

    ·       Language Skills: English

    ·       Personal Attributes & Other/Preferred:

    o   Build relationships and influence key stakeholders across marketing channel ownership using top quality insights.

    o   Manage, motivate, and mentor direct reports.

    o   Expected to take on a lead role in projects and provide mentorship to other members of the analytics team.

     

     

    Disclaimer:

    The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

     

    Pay, Benefits & Work Schedule:

    The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

     

    How to Apply:

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

     

    Equal Employment Opportunity:

    The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. 

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays (as applicable by business unit)
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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Career Progression

  • 2014
    MERCHANDISING INTERN
  • 2015
    CATEGORY ASSISTANT
  • 2017
    SR. ASSOCIATE MERCHANT
  • 2020
    DIVISIONAL MERCHANDISING DIRECTOR

Associate Spotlight

Carlos Q
 

Carlos Quiros

Lead Functional Analyst, PMO

"I began my career as an intern in Property Accounting at Office Depot 12 years ago. Office Depot helped me leverage my academic background in Finance, leading me to tenures in General Accounting, Accounts Receivable, Financial Planning & Analysis. I was able to then pivot my career to the IT PMO, and more recently the EPMO. As a Lead Functional Analyst, I work to improve the financial visibility of projects to Project Managers and Leaders across the enterprise as well as to enable better decision making. I look forward to growing with Office Depot and contributing to a winning environment!"

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