Lead Inside Sales Representative - Public

Overview

Responsibilities

The Lead Inside Sales Representative Public (Rep, Lead ISO – Public) is responsible for revenue growth and customer retention of the largest, most important, strategic, and complex enterprise-level customers as part of a business-to-business integrated sales model. 

The Lead ISR is responsible for managing customer relationships by making outbound value-added contacts within the context of an established Contact Plan to their assigned account base, as well as accepting inbound calls.  While all inbound and outbound contacts will be strategically focused on revenue growth and customer retention, specific outbound call initiatives/campaigns may vary to include account penetration, product penetration, introduction of new product/service offerings, relationship building and invitations to training events (webinars, tradeshows, etc…).

Appropriately manages customer prospecting to connect directly with future customers. This position will focus on the target markets of clients that are among the largest in a DSMs region, or of a RSDs region, depending on the needs of the business.

The Lead ISR is to protect and grow the segments’ largest customers. The other role for them is to limit the number of transitions that a highly valued client might have during their lifetime within the ISO.  Typically, the Lead ISR will have a smaller number of overall accounts, but a larger overall account set valued (depending on the segment) between 3 and 8 million dollars. 

The Lead ISR will be responsible for generating immediate, compelling customer interest, ensuring that the products or services offers sufficient value to generate a willingness to continue the sales dialogue; The associate should initiate exploratory discussions to schedule solid and specific follow-up sales calls in an effort to continue facilitating buying processes.

Qualifications:

• High School Diploma or GED; Bachelor’s Degree (BA/BS) preferred, Bachelor’s Degree preferred in Sales, Marketing or Business
• Seven years’ experience in related field
• Proficient in English
• Knowledge of MS Office
• Strong sales skills that includes a thorough grasp of professional and consultative selling skills
• A demonstrated working understanding of the customer relationship process. In depth experience dealing with mid to senior level customers
• Strong team focus with a high level of initiative to achieve goals
• Proven negotiation skills
• PC knowledge with the aptitude to learn new technology-related tools
• Strong interpersonal skills with the ability to provide valuable coaching, feedback and mentorship
• Excellent verbal and written communication skills 
• Strong business acumen

Pay, Benefits & Work Schedule

The Company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How To Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

The Company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records per City & County of San Francisco Fair Chance Ordinance

Same Posting Description for Internal and External Candidates