EDI Analyst

Overview

Electronic Data Interchange (EDI) Analyst

Reports to Manager, Dispute Resolution in the Accounts Receivable Accounting department. The Analyst, Electronic Invoicing will identify, coordinate and resolve transmission and rejections errors for Electronic Data Interchange (EDI) billed customers.  The primary responsibility of the role will be to analyze customers’ EDI portals and past due balances, identify root cause of transmission failures and transaction rejections, and work with various internal departments, third parties, and customers to resolve thousand of errors every month.  This will be extremely high volume and require in-depth EDI and systems knowledge and analytical skills. By clearing these transmission failures, customers’ automatic payments may be received.

The Analyst, Electronic Data Invoicing serves as the primary link between the business (i.e., cross functional areas not limited to E-commerce, Sales, Pricing, Tax, Customer Service, Contract Maintenance, Customer Implementation, etc.), all data-trading partners, and customers. Ability to quickly identify errors and coordinate resolution in a timely manner.

Primary Responsibility:

• Analyze, identify, coordinate, and resolve EDI transmissions and rejections issues and errors.  Provide support for all customer EDI-related issues and errors, including auditing and resolving issues on various third-party portals.  Evaluates customer contractual requirements to propose and implement process improvements and process measurements.
• Actively monitor EDI transaction flow through post implementations, identify challenges and works with the appropriate internal, third party and/or customer IT and E-Commerce departments to correct issues timely and accurately.
• Performs special projects to identify root cause, policies, or procedures, along with recommendations to enhance and/or improve.  Work with process owners, management and customers to develop solutions and correct inefficiencies.
• Work with appropriate areas on generating credits and/or rebills processed, as appropriate.
• Projects as assigned.

Education & Experience

• Bachelors Degree or equivalent experience- Business Administration, Finance, Accounting
• Minimum 3 years experience in related field.
• Technical Competencies: Knowledge of EDI platforms, Advanced skill using Microsoft Excel Various
• Strong communication and organization skills
• Ability to work and prioritize multiple tasks
• Relationship building, Negotiation, Influencing and Conflict Resolution Skills; Good judgment skills with independent decision making ability; Excellent written and verbal communication skills; Excellent reconciliation, research, and analytical skills.
• Personal Attributes: Patience, flexibility, respect for others, questioning nature, taking responsibility, creative thinking, hungry to learn, persistence, and self-motivation.  Works both independently and as well as in a team environment.

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How To Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.