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Overview

Electronic Data Interchange (EDI) Analyst

Reports to Manager, Dispute Resolution in the Accounts Receivable Accounting department. The Analyst, Electronic Invoicing will identify, coordinate and resolve transmission and rejections errors for Electronic Data Interchange (EDI) billed customers.  The primary responsibility of the role will be to analyze customers’ EDI portals and past due balances, identify root cause of transmission failures and transaction rejections, and work with various internal departments, third parties, and customers to resolve thousand of errors every month.  This will be extremely high volume and require in-depth EDI and systems knowledge and analytical skills. By clearing these transmission failures, customers’ automatic payments may be received.

The Analyst, Electronic Data Invoicing serves as the primary link between the business (i.e., cross functional areas not limited to E-commerce, Sales, Pricing, Tax, Customer Service, Contract Maintenance, Customer Implementation, etc.), all data-trading partners, and customers. Ability to quickly identify errors and coordinate resolution in a timely manner.

 

Primary Responsibility:

  • Analyze, identify, coordinate, and resolve EDI transmissions and rejections issues and errors.  Provide support for all customer EDI-related issues and errors, including auditing and resolving issues on various third-party portals.  Evaluates customer contractual requirements to propose and implement process improvements and process measurements.
  • Actively monitor EDI transaction flow through post implementations, identify challenges and works with the appropriate internal, third party and/or customer IT and E-Commerce departments to correct issues timely and accurately.
  • Performs special projects to identify root cause, policies, or procedures, along with recommendations to enhance and/or improve.  Work with process owners, management and customers to develop solutions and correct inefficiencies.
  • Work with appropriate areas on generating credits and/or rebills processed, as appropriate.
  • Projects as assigned.

 

Education & Experience

  • Bachelors Degree or equivalent experience- Business Administration, Finance, Accounting
  • Minimum 3 years experience in related field.
  • Technical Competencies: Knowledge of EDI platforms, Advanced skill using Microsoft Excel Various
  • Strong communication and organization skills
  • Ability to work and prioritize multiple tasks
  • Relationship building, Negotiation, Influencing and Conflict Resolution Skills; Good judgment skills with independent decision making ability; Excellent written and verbal communication skills; Excellent reconciliation, research, and analytical skills.
  • Personal Attributes: Patience, flexibility, respect for others, questioning nature, taking responsibility, creative thinking, hungry to learn, persistence, and self-motivation.  Works both independently and as well as in a team environment.

 

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How To Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

 

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

Read More Read Less

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & 'Buddy'
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

  • Employee Assistance Programs

Community:

  • Associate Resource Groups focused on Diversity and Inclusion

As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

  • Description

    Overview

    Electronic Data Interchange (EDI) Analyst

    Reports to Manager, Dispute Resolution in the Accounts Receivable Accounting department. The Analyst, Electronic Invoicing will identify, coordinate and resolve transmission and rejections errors for Electronic Data Interchange (EDI) billed customers.  The primary responsibility of the role will be to analyze customers’ EDI portals and past due balances, identify root cause of transmission failures and transaction rejections, and work with various internal departments, third parties, and customers to resolve thousand of errors every month.  This will be extremely high volume and require in-depth EDI and systems knowledge and analytical skills. By clearing these transmission failures, customers’ automatic payments may be received.

    The Analyst, Electronic Data Invoicing serves as the primary link between the business (i.e., cross functional areas not limited to E-commerce, Sales, Pricing, Tax, Customer Service, Contract Maintenance, Customer Implementation, etc.), all data-trading partners, and customers. Ability to quickly identify errors and coordinate resolution in a timely manner.

     

    Primary Responsibility:

    • Analyze, identify, coordinate, and resolve EDI transmissions and rejections issues and errors.  Provide support for all customer EDI-related issues and errors, including auditing and resolving issues on various third-party portals.  Evaluates customer contractual requirements to propose and implement process improvements and process measurements.
    • Actively monitor EDI transaction flow through post implementations, identify challenges and works with the appropriate internal, third party and/or customer IT and E-Commerce departments to correct issues timely and accurately.
    • Performs special projects to identify root cause, policies, or procedures, along with recommendations to enhance and/or improve.  Work with process owners, management and customers to develop solutions and correct inefficiencies.
    • Work with appropriate areas on generating credits and/or rebills processed, as appropriate.
    • Projects as assigned.

     

    Education & Experience

    • Bachelors Degree or equivalent experience- Business Administration, Finance, Accounting
    • Minimum 3 years experience in related field.
    • Technical Competencies: Knowledge of EDI platforms, Advanced skill using Microsoft Excel Various
    • Strong communication and organization skills
    • Ability to work and prioritize multiple tasks
    • Relationship building, Negotiation, Influencing and Conflict Resolution Skills; Good judgment skills with independent decision making ability; Excellent written and verbal communication skills; Excellent reconciliation, research, and analytical skills.
    • Personal Attributes: Patience, flexibility, respect for others, questioning nature, taking responsibility, creative thinking, hungry to learn, persistence, and self-motivation.  Works both independently and as well as in a team environment.

     

    Pay, Benefits & Work Schedule

    The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

    How To Apply

    Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

     

    Equal Employment Opportunity

    The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

    We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

    Read More Read Less

  • Benefits

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Physical:

    • Health Insurance
    • Wellness Fairs
    • Flu shots
    • Fitness & Nutrition Programs
    • Ergonomic Support
    • Return-to-Work Programs

    Emotional:

    • Mental Health Benefits
    • Support Programs

    Work-Life:

    • Location Events & Activities
    • Onboarding Plan & 'Buddy'
    • Recognition & Rewards Programs
    • Flexible Work Schedules
    • Paid Holidays (as applicable by business unit)
    • Paid Time Off

    Financial:

    • Retirement Programs
    • 401(k) Match
    • FSA/HSA Pre-Tax Benefits
    • HSA Match
    • HRA Funding
    • Discounts/Perks
    • Life/Disability Plans

    Community:

    • Charitable Giving
    • Volunteering & Mentorship
  • Benefits Part-Time

    At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

    Emotional:

    • Employee Assistance Programs

    Community:

    • Associate Resource Groups focused on Diversity and Inclusion
  • About Us

    As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.

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Career Progression

  • 2014
    MERCHANDISING INTERN
  • 2015
    CATEGORY ASSISTANT
  • 2017
    SR. ASSOCIATE MERCHANT
  • 2020
    DIVISIONAL MERCHANDISING DIRECTOR

Associate Spotlight

Carlos Q
 

Carlos Quiros

Lead Functional Analyst, PMO

"I began my career as an intern in Property Accounting at Office Depot 12 years ago. Office Depot helped me leverage my academic background in Finance, leading me to tenures in General Accounting, Accounts Receivable, Financial Planning & Analysis. I was able to then pivot my career to the IT PMO, and more recently the EPMO. As a Lead Functional Analyst, I work to improve the financial visibility of projects to Project Managers and Leaders across the enterprise as well as to enable better decision making. I look forward to growing with Office Depot and contributing to a winning environment!"

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