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Overview
The Digital Operations Specialist will collaborate with the Digital Operations Manager with managing the trafficking, delivery, optimizations, and reporting of digital ad campaigns across the Office Depot media eco-system. You will work with Digital Operations manager and cross functionally with other departments to address and resolve all ad ops issues in a timely manner. This role will also work closely with our sales team as well as agency partners on a regular basis ensuring all digital advertising campaigns run smoothly and exceed client expectations, KPIs and revenue deliverables.
Job Duties and Responsibilities:
- Key contributor to client retention and renewal by performing all duties of ad operations including onboarding, trafficking, troubleshooting, campaign optimizations, and reporting
- Develop campaign reporting and analyze campaign performance offering optimization recommendations as well as proactively think about potential roadblocks to meeting campaign performance goals
- Own the creative handoff process leading to a smooth and successful launch of all digital campaigns by gathering all assets (imagery, copy, etc.) from brands, merchants, and agencies ensuring they meet all technical requirements, and work with legal confirming brand guideline compliance
- Gather campaign screenshots and monitor/analyze campaign performance allowing our team to collect all committed vendor funded media dollars
- Troubleshoot and communicate with internal stakeholders and brand partners any issues that may arise with creative banners, delivery, site issues, custom executions, under/over-delivery
- Work with internal teams’ email, marketing, creative development on ad hoc basis
- Develop and implement new processes to improve workflows between team members and agency teams
Qualifications and Requirements:
- Education: Bachelors degree or equivalent experience
- Area of Study: Marketing, Communications
- Years of Experience: Minimum 5 year experience in related field
- Type of Experience: Agency and Retail experience a plus
- Skills and Ability:
- Good knowledge of online advertising ecosystem and advertising terms
- Experience with analyzing and pulling data within Google Analytics and other analytic platforms
- Familiarity with Google Ad Manager and other ad-serving platforms (not required but strongly preferred)
- Strong knowledge of computer systems and Microsoft Office (Excel, PowerPoint, Word)
- Experience with project management platforms such as JIRA
- Experience with HTML, JavaScript, Flash, Pixels, Tags
- Proven characteristics of consistent accuracy and attention to detail
- Strong multi-tasking and organizational capabilities
- Effective verbal and communication skills
- Information Systems:
- Google Analytics, Google Ad Manager and Ad-Serving Platforms (preferred)
- Personal Attributes:
- Motivated, energetic team player
- An analytical mindset
- Eagerness to learn
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule:
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply:
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity:
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Physical:
- Medical Insurance/Prescription Drugs
- Dental Insurance
- Vision Insurance
- Flu shots
Emotional:
- Mental Health Benefits
- Support Programs
- Employee Assistance Program (EAP)
Work-Life:
- Location Events & Activities
- Onboarding Plan & 'Buddy'
- Recognition & Rewards Programs
- Flexible Work Schedules
- Paid Holidays (as applicable by business unit)
- Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
Financial:
- 401(k) and Roth Savings Plans
- Savings Plan Employer Match
- Commuter Benefits
- FSA/HSA Pre-Tax Benefits
- HSA Employer Match
- Discount Center
- Employee & Dependent Life and Accidental Death & Dismemberment
- Short & Long-Term Disability
Community:
- Charitable Giving
- Volunteering & Mentorship
- Associate Resource Groups focused on Diversity and Inclusion
At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:
Emotional:
- Employee Assistance Programs
Community:
- Associate Resource Groups focused on Diversity and Inclusion
Physical:
- Flu Shots
Work-Life:
- Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
Financial:
- 401 (k) and Roth Savings Plans
- Savings Plan Employer Match
- Discount Center
As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor is it one we take lightly. It requires the diverse talents and contributions from each and every associate – all driven by our 5C culture of Customer, Commitment, Change, Caring and Creativity. We’re working together to make a difference, challenge the status quo, and be the trusted experts that help our customers manage their businesses. We’ve got 40,000+ associates to date – and we’re always looking to add great talent to our team. The once-in-a-lifetime opportunity to help transform our company to fuel the businesses and communities around us is knocking. Start your #LifeAtDepot and discover how you can be a part of the transformation.
